I received the room upgrade. I was also surprised with a cake on my birthday. The hotel is near the T1 station and you can walk to many tourist sites. 5/5

The hotel is close to everything very convenient. Staff are very helpful. Due to the heavy rain our room was a bit leaky (top floor) we were promptly upgraded to a bigger room. Their buffet breakfast is of good quality. We paid €10 a day per person which is very good value. We would highly recommend them.

Friendly staff, clean hotel, in walking distance to all the places you want to visit.

Very friendly and helpful staff. Made it feel safe and gave fabulous suggestions

Excellent Location,food is tasty staff are friendly. Room is good but mattresses are not comfortable. I recommend Sultania hotel and we will come back to it 😃

From start to finish we had a wonderful 4 night stay. Every staff member speaks great english and is warm and welcoming, they all work soo hard, it seems like they do really long shifts, but their service level never drops, the staff make the hotel, i reccommend this hotel 💯. The room was clean, light and spacious, the toiletries were lovely, cosy, comfy bed, the cleaner did a fab job with the room everyday, it looked and smelt wonderful. The breakfast and free afternoon tea were amazing, i loved all the food here, great options to choose from, we are bith vegetarian and ut was just perfect. I recommend the afternoon tea and the menemen for breakfast, just yummy, the porridge was also very good. They know how to make great coffee, i am very fussy with my coffee and had no complaints at all. It was my partner's birthday, the staff booked us a table in the olive rooftop restaurant with a beautiful view of the bosphorus all lit up, very romantic, they also gave him a lovely dessert with a candle in and sang happy birthday to him, soo thoughtful and lovely. We really had a wonderful stay, don't stay anywhere else, this is just perfect. I recommend the olive rooftop restaurant, get a table by the window at night, great food, large portions and great service.

The staff and this hotel are excellent. I enjoyed the respect they gave us and how they treated us. They always greated us, also they worked on the small things e.g. I'm an Arsenal fan and they talked about the results with me, which makes a difference.

Friendly and informative hotel staffs are greatly enhance the overall experience of our trip, Their knowledge and willingness to assist make us feel more comfortable and help us to navigate the area more easily.

The hotel and the staff were amazing. The The property has an amazing location. Its walking distances to most touristic attractions and transportation.

We were booked to stay for 5 nights and were travelling with my parents (in their 80's). I chose this property because of its traditional / authentic decor, because it was a small property and its location, close to many of the highlights of the city. We were not disappointed. The rooms were a good size with tea/coffee making facilities, a sofa, mini-bar, TV etc and shower with rainfall head. It was comfortable and clean. Our air con didn't work well but they looked at it straightaway and offered us the next door room as it couldn't be fixed. The air con in my parents' room got fixed and thereafter worked well. We had requested one twin & one double room & our requests were fulfilled. The breakfast was varied and well presented each day (07:00-11:00). There were a number of hot options available (i.e scrambled egg), fruit, meat/cheese, pastries, fresh bread etc. Service was very good, in fact all hotel staff were extremely polite and attentive at all times, nothing was too much trouble. We ate once in the hotel rooftop restaurant and the food was tasty, if not the best we experienced during our stay. Great for our first night though. The location was excellent - countless restaurants & many shops within walking distance. The nearest tram station was within 5 mins walk which meant we could get about very easily & took the strain off for my parents with all the walking. I wouldn't hesitate to recommend this hotel & would happily return again in the future.

Lovely hotel, great location, friendly and helpful staff, great breakfast.

The courtesy and friendliness of the entire staff started from the moment of check-in all the way to check-out. The rooms were nice sized and well equipped for Europe. The breakfast buffet was excellent. The food and views from the rooftop Olive restaurant were spectacular. The location for tourism is just great for food and shopping. Will certainly recommend heartily.

Brilliant hotel to stay as its near all the tourist stops and tram. The manager and staff are very welcoming. Deffo would reccomend.

We couldn't fault this hotel great position FABULOUS

Hotel is located within walking distance to major touristic attractions. Staff there are hotel's best asset. From the moment we arrived to the moment we left they made our stay much easy. The provided with information about the area's restaurants, attractions, they helped with transportation. There is one particular employee, named Bugra, who went beyond himself to help us with transportation, he was si polite and attentive, always making sure that we were getting the best arrangements for transportation, very personable and reliable person. We were very happy and satisfied with our stay

The hotel is absolutely perfectly placed for easy access to all the major tourist sites. No more than a ten minutes walk. Overall the hotel is excellent. Helpful reception staff, lovely room with good facilities (small but useful gym and pool). The only thing that was less than ideal was the cleaning service. The room was spotlessly clean but something was always missing - only one towel, no toilet paper and most unusual fitting a queen sized duvet in a king size cover. It must have taken longer to neatly fold the edges of the duvet to fit than to get the right size. I would happily stay the staining

Perfect location. Staff were so friendly and helpful. Rooms were clean and a perfect size.

Great location, wonderful staff 24 hours. Amazing Spa service.

We stayed at this wonderful hotel - located in the heart of the old town. The location was perfect for being a short walking distance to the major sites. The staff was helpful. The roof top restaurant food was fabulous!

Near to the city's center and the tram station. Staff nice and professional. Clean. Good restaurant inside.

Beautiful hotel with beautiful staff. The room was huge and the bed comfortable. The staff went above and beyond to help us and make us feel special (especially Hasad). The location is perfect for exploring the old town. The breakfast is incredible! So much to choose from and it's all fresh and delicious. Highly recommend Hotel Sultania.

The location was excellent. The service was exceptional! We highly recommend. Service is more important to us than accommodations.

My wife and I recently (first week of september) stayed at the Sultania hotel. We were blown away by the hospitality, friendliness, resourcefulness and client responsiveness of the staff. We have traveled to more than 50 countries and I can honestly say this hotel was one of the best in terms of our experience and satisfaction. Our particular thanks to the three duty managers Mr. Arafa, Mr. Mesut and Mr. Ahmed for their thoughtful suggestions and help.

Thanks lovely hotel and staff..so helpful..thanks

Hotel was outstanding, great location, great food and staff I would return

The Sultania represents the best of Istanbul. The property and service are excellent. The location in the old city makes viewing of all attractions walkable.

This is my second time at this hotel. The staff is excellent but our stay was not the best. Our suite didn’t have its AC working properly and we asked them to fix it. And the staff said they fixed it every day but it still wasn’t cooling. I think the property is just old unfortunately.

The crew, all of them from the cantina to the cleaners and the rest of the managers and staff. Everyone were really service minded.

The hotel location is excellent as all the major historical sites are within reasonable walking distances. There are lots of eating choices all-around the hotel. The staff is very friendly and pleasant to talk to. The rooms are decent but just a caution that their beds are extremely soft with no back support as you completely sink in when you lie on them. We stayed at this hotel for a day and moved out to visit other cities only to return after 16 days for a 3 days stay again at Hotel Sultania. We requested them to keep our extra 2 suitcases in storage till we return to stay at the end of our vacation but were told that the hotel charges €2 per suitcase per day which amounted to €32. We have stayed at our hotels in Istanbul and had left our extra luggage with them but were never charged by those hotels but were told by Hotel Sultania front desk associate that it is their policy. We agreed to pay but were told that they will only accept cash and only cash which made me skeptical of this charge. After we paid the cash they asked we were never given any receipt for it which made us wonder if it was a cash grab and the money was pocketed by the front desk. Apart from this experience the rest of the stay was good.

Great location in the Old City; walkable to many of the historic sites. Hotel staff were very friendly and helpful. Breakfast buffet was great and had a lot of options to choose from. Room was large and comfortable.

The location of this hotel is very good. All the main attractions were within walking distance. It is very near the tram station. Staff were very good and helpful.

Very wonderful room, good breakfast. Good position: 2 minutes to wolk ti tram T1 and 15 minutes from the centre attractions.