It is located close to Unicentro

It had a dust problems on the hall ways furniture

Location

Very old apartments

The location is excellent. It feels like an oasis in an otherwise chaotic city. The staff is always very friendly and helpful.

This place, although in the same property as Hotel La Fontana and Apartamentos Estelar, is managed by a different hosting company, which can cause some confusion. If you book this property, you are not allowed access to the hotel lobby, breakfast hall or parking, so our Uber had to go into the underground garage and leave us in a nondescript elevator to access the hosting offices. From shoddy doors and a second "bedroom" that looks like and afterthought, to visible stains on the floor and walls and the cheap mattresses on the beds, to the cheap waste bins and even cheaper toiletries, this place feels like the low budget version of the apartments available on this property. We have also stayed at Apartamentos Estelar, and those are a much better value for the money, so choose those instead if available.

The location

The place needs a bit of renovation and maintenance

Good location and amenities.

The staff was unprofessional, unknowledgeable, and clearly untrained for their jobs. We were not advised of the amenities and services provided, and room service wouldn’t answer the phone, so we had to physically go to them to place orders. The front desk told us we had to purchase water through the restaurant even though we later discovered they sold water. They couldn’t find our dry cleaning when we went to claim it, and our refrigerator never worked, so our food spoiled. They never did fix it.

Great service they were so nice and organized. The rooms were HUGE, and I'm from texas so that is saying a lot. The free hotel breakfast had everything we needed but on the second day we ate at another place in the complex and it was exquisite and very cheap less than around 35 American dollars for 4 people. Overall it was such a fantastic stay and I will be staying there every time I'm in Bogota as it is extremely safe. There are around 3 rounds of security before you can even get into the building for our safety which makes it to that only customers are in the complex. It is also a few feet from the biggest mall in Colombia. Had EVERTHING I needed.

Perfect location for our activities, apartment was very comfortable and adequate.

There was a little confusion during arrival, regarding the parking location. Nevertheless, it wasn't a big issue.

Location was very good, cleaness, and good staff service and support.

There was weaken intermittent wifi, and little variety of breakfast,