we had a large room with a balcony. the bed was big and comfortable staff were friendly and helpful

the room was very hot and the only way to control the temperature was to open the windows to outside which was 8c. the decor is dated and starting to look a bit shabby. restaurant was average at best. the pillows were awful

central location, easy walking distance to local sites

shower was a bit small (half glass on a full bath tub)

All staff were extremely friendly and welcoming

Restaurant was overpriced and of a very poor quality. Massage in the hotel was awkward and generally not good.

Very pleasant staff, breakfast and evening meals excellent. Great location. We had one of the refurbished rooms with a town view. Could not fault this hotel

Nothing, we liked everything.

The hotel is located in Tržní Street, right next to the fountain of the colonnade. As soon as I arrived at the reception, I was surprised by the friendly and helpful staff. The interior of the Hotel is cozy, restful and clean. The Exclusive Double Room on the fourth floor overlooking the Colonnade Fountain was amazing. The room has a TV, radio, coffee set, fridge and safe. The room is equipped with a separate bathroom with a bathtub and sanitary facilities. Pleasant restaurant service, professional approach and communication in several world languages. Dinner - the possibility of choosing from the À la carte menu, where lovers of fish, meat and salads can choose. I ordered a starter - fried shrimp on garlic butter and toast. As a main course, strips of filet steak with vegetables and potato pancakes. Breakfast is served as a buffet with a rich and varied selection of hot and cold dishes. As a former chef, I could not fault the kitchen. The food was excellent. There are many interest and beautiful views of the city in the vicinity of the hotel. I had a very pleasant feeling and was very satisfied during my stay in this hotel. I highly recommend it 🙂 ⭐⭐⭐⭐

Have been staying at this hotel many times over and always come back. Very friendly stuff and service-minded staff - all special request I had were met. Breakfast buffet is exceptional with a lot to choose from, and room is always clean and quiet.

Amazing breakfast with high variaty

Distance from bus terminal

A comfortable traditional hotel located near the river that runs through the valley, within easy walking distance of the various springs, shops and restaurants. We had a spacious room with good seating. The breakfast buffet was one of the best we have seen anywhere in Northern Europe; very varied in terms of content ( we were there 3 nights and there were new items each day), carefully presented and well managed by attentive staff .

We found it difficult to reduce the heating; 23 degrees is not our ideal bedroom temperature and we resorted to sleeping with the windows open which isn’t good from an energy saving point of view.

I enjoyed the friendliness of the staff, central location and the rooms for family in one corridor. Parking controlled by the hotel and entry.

No on-site pool

Everything was perfect - the service, the staff, the breakfast, the food at the restaurant and the location!

Everything.

very comfortable rooms with old and beautiful style. the staff are great very welcoming and nice

everything was amazing

only there is water to wash after urine and stool

it’s in high rise to reach it and the main purpose for my trip was not available ( wellness package)

This place is so old world charming in the middle of town and close to everything. The staff were so helpful with information on transport etc, especially Monika and Blanka. The beds were the most cosy and comfortable we had on our whole holiday and it was very quiet. Breakfast was excellent with so much to choose from and the restaurant was great. Highly recommend.

Nothing......everything was great.

I liked the atmosphere - it was clean, friendly staff and great breakfast. The hotel it's placed in the middle of the city with a great view.

I was thinking that they have a swimming pool but instead they had a great deal to the thermal pool and sauna it was about 10 min walk along the river - such a great experience.

Excellent location, great views, stupendous breakfast, down duvets, lovely staff, the knight on guard outside our window (see photos!) I gave it a nine because scores of ten are supposedly unreliable. I think they should allow 9.9 in this case...

Nothing to dislike

Best Service, best location, parking space is near the hotel. Best hotel on the whole journey!

location is the best about the property,

parking is an issue. reaching hotel was confusing . too many furnitures in small room. very less space to move around.

Everything was top. Excellent location, helpful staff, clean and comfortable room with beautiful view, good breakfast.

Great little hotel that is within walking distance of most of the attractions. 15 minutes by car from the train station. Very clean and comfortable rooms. Great breakfast.

We were informed after booking that the hotel restaurant was closed for dinner on Christmas eve. However, the staff were very helpful in finding other restaurants close by that were open.