Very clean and well maintained property. Valet parking is fast and reasonably priced. The room was clean and staff was friendly. Shampoo, conditioner, soap, and lotion were available in the restroom. The room had a mini fridge and a coffee maker, but not a microwave. But the restaurant downstairs was open late.

Hotel very clean and close to shopping center restaurants

Amazing.

Great room and breakfast!

The weekend was excellent. Very nice area and clean. Only drawback was no parking lot.

Amazing breakfast! Great guest services. New rooms

Nice property but parking is expensive and not much in the surrounding for things to do.

Everything was nice clean and great EXCEPT! There is no parking! Only valet for $28! They don’t have other options so u have to drive around and park and pay in untrustworthy parking garages if you don’t want to do valet ,we did find a garage 2 blocks over for $9 daily parking

Receptions Arsee was very kind. I’m sorry I don’t know her name. But very wonderful and hospitable hotel.

Felt safe but Valet parking was a little expensive. Clean hotel. Courteous staff

I'm surprise that they don't shower cap available at the front desk.

Nice hotel, great customer service

I booked double room for 4 adults however they told me they got reservation from Expedia as king bed and didn’t help to solve problem all they had to say was sorry we can’t do anything and I have to contact Expedia and even if it was wrong they don’t have a double bed available ! So disappointed and had hard time sleeping on sofa bed for 4 nights

Valet only parking was nice. Didn’t have to worry about my car. Property was clean and the staff was amazing.

We were placed in a room next to the 24 hour gym on the 2nd floor. It was noisy and we did not enjoy our stay at this hotel. Tried to speak to manager twice and was told all rooms were booked. Very disappointed!!!!

Unfortunately everything good I'd like to say about this property is overridden by the overwhelming smell of marijuana on our floor, everyday, morning to night for our entire stay. I know weed is legal in LA but come on, in a hotel? Why housekeeping didn't report it I don't know but as soon as we got out the lift it hit us, all along the corridor and it could even be smelt in our room. Disappointing that this should be what we remember most about our stay as the staff were nice, housekeeping did a good job even though they only came once during our 4 night stay. I was fine with that but if you prefer housekeeping more frequently than that, this is not the hotel for you. Breakfast was basic but plentiful. The car valet team were wonderful, super friendly and efficient.

It was a nice place to stay

Was quite good and the Front Desk worker during our check out was amazing

Friendly Staff

Parking is a problem. They don’t clean the rooms every day, so you have to ask for clean towels. When we got to the room a there was a 5 gallon bucket of water left in the tub. The air conditioner wasn’t working well. The room was hot. We asked about it. They said they would send someone up, but never did.

Neighbors are iffy, staff tried hard to put us in separate rooms instead of the double-queen we booked. Room was clean, shower was warm, breakfast was fabulous.

Modern and clean hotel with very friendly staff.

Property location was very convenient for our weekend family trip which included a trip to Universal studios. Rooms were clean, updated and more than spacious for our group of 5. Walkable distance to mall and nearby dining options (Porto's few blocks away ;) Hotel staff were very courteous and helpful. Complimentary breakfast was decent. They don't have on site parking but valet was very convenient and fast service. We would stay here again!

Room was clean and nice.

Super close by the Galleria and decent distance away from Universal and Griffith Observatory

In the middle of everything!!

Great service and breakfast

No cheese at breakfast

Breakfast was not many selections and scrambled egg was not good at all those 4 days that I stayed. Also, valley parking seems like was mandatory so I used but 4th night they closed service. So I have to go to public parking lot when I came back. valley parking charged me $27.99(?) plus tip and I payed $15 on public parking. Someone should inform us in advance that wasn't formal.

Everything was good, except that when we arrive to check in they had to change our room not the one we paid for and reserved Room 202 4/28-4-30 Not sure why they do that I reserved and paid for a room with a view and higher floor obviously at the time of booking it was available then we got there they didn’t have that room :(

Hotel was nice and clean.

Hotel is clean, nice great location, walking distance to the business loop, personnel was great, she was able to correct the mistake of Expedia did. I had a good time. The only minus is the parking. No in hotel property, it is a few steps away but it is a public parking.