Location was excellent.

Parking is is not included in the price . I had to pay extra $35 for the hotel parking. This is little bit strange but ok

Place was good location came for a function

Charged full parking rate upon check out did not check receipt till after I left as I was discussing with reception and they knew I was not to be charged full rate as function had paid for 2/3 of parking. ICE MACHINES NOT WORKING ON most floors need more amenities and lounge should open at least 1 hour earlier if there are functions

No vending machines.

View of the river valley

A bit dated

Staff was friendly, the concierge lounge was great, and the location is great for downtown entertainment. The view from the lounge was outstanding, wouldn't mind seeing in the summer/fall. Will stay again.

There isn't much to complain about, more nitpicking if I have to say something. The mattress wasn't quite as comfortable as I had hoped, but not a deal breaker. The only other disappointment was we only had 1 bath robe.

location was great as was the staff.

we stayed in the pet floor, which was my first time. everything seemed very old, from the carpeting to the tv. this may only be on the pet floor, but I’m not sure

Room was nice enough.

No parking for check in, no free parking for guests, elevators were rickety at best.

neat place, good pricing, and close to the concert venue we were going to.

toilet paper was pretty thin but it wasnt scratchy so i cant complain

Great location, welcoming staff, great view of the river valley

No mini fridge where the mini fridge normally is. The bathroom would probably benefit from more frequent deep cleaning and some updates.

The view

The interior of the building needs maintenance

good location the view from the room was spectacular a full breakfast as offered in other restaurants would have been nice. after all…Covid is over.

the bathroom fixture is too bright. lamps need to be decreased in output. it was difficult to adjust the temperature in the room. an open window would solve this.

Everything

excellent

The staff and location, that is it. I love Edmonton

I cannot believe that the hotel has four stars: they do not offer slippers or a bathrobe, the furniture is outdated, and I do not know where they found the coffee maker that is a just can! I wouldn't say I like the staff as when I started complaining about their WIFI issues, they blamed me for my six laptops and one PC not working. I asked them to provide a prepaid mobile Internet as compensation, but they denied it. The room air is terrible, especially if you have an allergy. The atmosphere is too humid and smells as ability, as the air conditioner does not work, and the room does not have any small windows to ventilate your room with fresh air. Someone was everyday drilling and hammering every day, so it was too noisy, and the hot water was not every day. The room does not have any small refrigerator or kettle, The room did not have enough light, and it was very dark. I would not recommend staying more than one night: though for the price you can find the better hotel around.