It was very clean, friendly, and quiet

Nothing

Location

Room was in very poor condition. Carpet was extremely dirty, room smelled wet and moldy. AC was not cooling off. Odor was horrible. We got back to room a bit late, so kids fell asleep and had no chance to let the hotel know until check out . Paid too much for poor quality hotel.

Location was ideal for us visiting the beach and SeaWorld. Pool was nice and pool staff was good.

Beds hard, pillows too tall, overall feeling of aged facility. $23 breakfast buffet!! Coffee only available until 7:30am?!

We had the flat bread pizza. It was very tasty.

Friendly staff

None

One good thing is there was a jacuzzi and a heated pool but misleading to be the spa.

The parking was not included with the resort fee. Witch makes no since to me. There is no spa. Misleading me the whole entire time on the map and what is available. No spa! No bar by the pool! I thought I was getting a garden view. Oh no not an option even though it's the one stated online. Only reason I booked this room was for the spa and the view. It completely mislead me. I was disappointed with dinner.... They actually took care of us though.

. I liked we could open windows; I love it when the lamp has plug ins for electronic charging. Check in and check out was good experience. The restaurant was very good. We ate outside Friday night, service good, the one man music show was awesome, very talented guy, really enjoyed the evening. Our waitress was very good.

The room was average and adequate. The pillows were horrible. Huge pieces of foam; I brought my own pillow so no issue, however, my daughter in law was waking all night because the pillows were so uncomfortable, almost built for discomfort . I would throw those pillows in the garbage if they were in my home; I wouldn't even take to them to Good Will. People come to sleep well, what's the problem with providing decent pillows?????Mattress was okay. I sleep on a pillow top at home and was concerned Dana mattress would not suit me but I slept fine-though they seemed worthy of Motel Six. My room was right over the pool, Friday night the movie was so loud till ten p.m., people come to rest in quiet and many need to have that quiet long before ten p.m. Seemed pretty stupid except for those with kids I guess.

I loved the view, property, and staff we were all wonderful.

I didn't like that I spent money on the room but then I had to pay $30 a day for parking ($60 Total) which should be included, I understand paying the additional resort fee of $32 dollars a day( $64 total) for the use of the property, pool etc. but to have to also pay for parking seems a little much to me.

close to beach

extremely small and expensive for what it is

The property

Nothing

location was great. seemed to be well maintained. nice pools. lush vegetation

leaving it.

Location. Room amenities.

Musty smell. Bed was on super sqeaky cheap bed frame, so moved and loud. Room above/next door had the loudest dog that woke me up several times throughout the night. Called front desk but nothing changed. Door did not close great, so had to put chair up against it. Blinds broken, do had to put a towel over in the bathroom.

Very friendly staff in lobby and restaurant. The Firefly had a great menu and food! We were given lots of information including addresses and location for tourist type of things which helped tremendously when using Uber and Lyft. The pools and hot tubs are really nice and clean and the view of Mission Bay was wonderful. Kudos to housekeeping as well.

Since it's out of the way we had to use Lyft for all our excursions which really adds up so I would have liked shuttle service into town maybe once a day. Also the breakfast was only a buffet which we don't prefer. Would love an ala carte breakfast.

We appreciate that the cleaning staff built a towel elephant for the kids on the 2nd day of our stay. In general I would say that the room felt clean.

The rooms are cramped compared to the sleeping arrangement ordered and the nightly cost. A double queen room, which could potentially sleep 4 adults, only had one chair and no other seating at all. The desk chosen for such a small room was a bit too big. The bathroom needs a separate fan to contend with shower humidity, after our families showers there was literally water running down the walls from the vaulted ceiling. The mattress was ok-ish, but the pillows were terrible. Way too soft and thin, I could literally roll the pillows up and they just looked like a plush towel. The hard upkeep and maintenance of the surfaces and materials didn't feel good at all. Lots of dents and dings just painted over, instead of repaired. At least one of the dresser drawer slides was partially broken, and I feared it would fall out of the dresser. The bathroom door surface was damaged and shoddy repair made. There was an outlet cut into the baseboard trim versus where they normally live. The exterior door weather stripping was either missing or failed as tons of light came around the door when closed. Just a general feel inside the rooms of just cobbling it together, but it led to a feel of being in a cheap hotel. Terribly disappointing when after resort fees, parking, etc... it's like $300/night. With this experience, I would not stay here again or refer anyone to stay.

Beautiful scenery and wonderful staff, the restaurant's breakfast buffet was very delicious.

The facility was very nice and quiet for the exception of the people checking in and out and letting their children run back and forth in front of our room at 6am. Also the bed was a little rough, it hurt my wife's hip and back.

clean nice view of the harbor

staff was rude felt like a motel

Clean, quiet beautiful view!

The food