Two days have passed and they have not returned the damage deposit.

First thing first . One should announce there is no tv of any kind . That is till you get the executive suites $1000+ Not a deal breaker. But . Kinda nice to know in advance. Appetizers were above par. Main course . Underwhelmed. Also asked. Specifically his best of the menu. Unfortunately it was not cooked correctly . All I'm asking is for the best . And i unfortunately got nearly almost passed . Did not eat it .

Knowing there were better larger rooms for $10 more with better views, .would've been good information to tell.

Staff was amazing. Super nice, friendly and helpful. The building and areas for visitors are beautiful. Built from logs and natural stone, decorated with beautiful artwork in contemporary Canadian style. There is a big stone fireplace surrounded by comfortable places to sit, a beautiful dining room with spectacular views out across the tree lined valley with the rugged Rocky mountains in the background. Our room had a gas fireplace, a large outside deck, a view to die for, and a wood plank ceiling as well as a log outer wall. The restaurant had a great menu of items created by the chef, and the food was very flavourful and beautifully presented. The wine list was good, and they had a good selection of quality scotches.

Wonderful location and lovely restaurant for breakfast.

Fireplace in the room not working

Dinner at the restaurant was a bit pricey but amazing. Excellent chef and incredible views. The staff were very friendly and helpful.

The pillows were just little too fluffy for my personal tastes, but that's just me!

location, food, and staff were great

the jetted tub and fireplace did not work

bad smell in room and bathroom

Our flight was cancelled due to a giant snowstorm and they charged me the full amount of the room. My Christmas was ruined by not being able to be with my mom and this was the icing on the crap cake.

The views! Room was great.

Lounge for drinks closed by 8pm. Quality of food at breakfast was less than I expected.

Front Desk was accommodating

nothing

Remote, scenic, peaceful- it was the perfect escape! the Christmas decor and incredible hospitality made it the perfect little getaway and the staff couldn’t have been better!

nothing! it was my favourite place I’ve stayed in the mountains hands down

Great location with beautiful views on the drive up to the lodge which looks lovely and rustic from the outside.

Nowhere to park on arrival due to a large party in the restaurant, front desk staff were a bit hit and miss, the rooms really need updating, there's no TV and the walls are paper thin which offers no privacy or peace, I was woken in the night by snoring in the next room and quiet conversations. Overall I don't think that the price is appropriate for the quality currently delivered by this hotel.

Large, comfortable room. Nice view. Staff was very nice.

This is not the hotel's fault, but the road noise was bad in our room. It did quiet down later. Had to get ice at the bar. When the coffeemaker did not work, they provided a full carafe of excellent coffee.

The main building is nice with a large fireplace and couches where you can have a drink from the bar. The view is wonderful from there

location and staff was the best

The bathroom lock needed repair.

the views we exceptional. I wish we had arrived earlier just to sit out on the balcony off the restaurant

it wasn’t a problem for us, but we didn’t realize how far it was from the town of Jasper. (another 25 minutes or so driving) but I would go back, it was stunning to be above the valley

quiet environment and beautiful view

long distance to jasper

Lovely mountain views from the main building, and we had a large room in a separate building which was nice. Good size bathroom with good shower. Staff were very friendly.

Quite far away from Jasper town if you’re planning on travelling in, worth bearing in mind. Rooms also feel a bit dated and ours didn’t have a TV which was a shame. On site restaurant food is lovely but felt very expensive, especially when your options to go elsewhere are so limited.

Beautiful location with the best views on this trip so far. Nice balcony with fantastic scenery and comfortable space.

No elevator and towels, just a little bit thin. Only one soap for 2 of us and for the expensive price should have been more.