This hotel has a pretty and lovely design. Very patient and pleasant staff. The location is really great! And definitely recommend you to visit their coffee shop!

They charged me 75$ extra. I called them same day, when I checked out and the man on the phone told that I will get a refund within 25 days, but I didn’t get it and I couldn’t reach a person, who could take care of it(

Location was fine.

I asked for an extra blanket also an ironing board. My stay was three nights and despite requesting again and again I never got either. The first night I was given a room with inoperable heat system and needed to change rooms. I absolutely resent that bottles of water was only given the first night.

Comfortable rooms and lovely bathroom. Excellent friendly staff and wonderful restaurant and bar.

All good

Parking with Valet service is very expensive. 62$ for a day from 4 pm till 4 pm. It appeared that if you would park on the street and use an app for parking you would pay for additional hours and the app will notify you and from 8pm till 8 am it is free. If get it well organized and monitored with app saving could have been made on parking.

Very nice hotel right in the Financial District and close to the nearby attractions, as well as two-minute walk to the Harbor/Aquarium. The staff was very helpful, addressing the needs right away. Clean rooms, it was great that you could open the windows a little bit and also you had blackout curtains, great for sleeping. We stayed at the 11th floor, had a superior double bed room. The cafe in the lobby had excellent coffee and good breakfast selection. The bathroom had excellent hot water pressure, great towels and also bathrobes.

1. The connecting door between rooms had a gap to the floor, so you could hear everything from the next-door neighbors. I had to put towels and pillows to try to block the sounds of the young kids as they were up very early in the morning. Couldn't sleep well because of that. 2. I wish the hotel management would give a voucher or something to the tourists staying more that 1-2 nights, to help with the breakfast costs (as it was not included and the costs were high). 3. I would suggest to the hotel management to reconsider putting back the microwaves in the rooms. There was a fridge and a coffee machine, the coffee machine was very hard to handle, being in the sliding drawer and hard to add the water in, as the short cable wouldn't allow it to slide to the front. 4. More hooks in the bathroom would be welcome.

The location was great! The valet was a nice convenience and the people working this were great.

We had to call every day for housekeeping to come, otherwise when we didn’t call, no one ever came to empty the garbage or to bring new towels.

It was clean and nice. Nothing amazing despite the relatively high price.

There was no hotel restaurant. The one in the building is not part of the hotel.

Location, very clean. very convenient all around.

Location and room

Despite several phone calls, voicemail messages, and messages via the Booking app, to this date I was not able to get a receipt for my stay. No one I spoke to was able to help me and no one in the accounting department has answered my messages. It is really frustrating a guest should spend so much time and effort to get such a simple request fulfilled. I travel to Boston for business on a regular basis and I was never treated with such disregard in any other hotel. I will definitely look for alternative accommodation next time.

Clean and tidy, perfect location.

N/A

Two large beds for my wife and I and our 2 grandkids. Very spacious and comfortable

This has always been one of our favorite hotels in Boston. You can't beat the location! Within walking distance to the North End, Faneuil Hall, Boston Common and the Theater District.

I'm not a fan of the increased charges the hotel has added since becoming The Dagny, such as the increased parking fee of $62/night and a $75 early check in fee if you arrive before 3pm. Usually if you arrive at noon, and there's a room available, most hotels will allow you to check in without an add'l fee, or let you check in and pick up the key to the room once it's ready. Parking should be no more than $40/night for any city. Hotels seem to be taking advantage of the "add on - nickel and dime model" common in the airline industry. This is a huge turn off for a routine traveler.

Location and the hotel amenities.

Location, valet parking, helpfulness of staff,  the view

 Just a small thing but the shampoo. Couldn’t get it to lather and didn’t like the smell. 

The property was clean and quiet. Nice cafe for breakfast. Convenient location.

The blinds did not work in one of the rooms we rented.

Amazing location, great facilities

Well-appointed quiet room in a centrally located hotel.

Restaurant service was spotty.

Location was very good. Everything worked just fine.

Can't think of any...

good location and with a truly wonderful. memorable Restarant.

the grey/black decor seemed lifeless