the services were great, I was there for a Birthday celebration, the buffet for the celebration and breakfast was wonderful and the staff was pleasant and courteous

I was only there for one night and everything was great

Nice hotel, it’s pretty big and the layout is aesthetically pleasing. The room was also large with a living room & bedroom. There was plenty of sink space and soap/shampoo/conditioner for use. I loved all the mirrors and there was a lot of natural lighting from outside. The happy hour from 5-7:30 was a great bonus! They had snacks and free drinks for guests which was something I haven’t had at other hotels that weren’t resorts. The front desk lady, Crystal, was very kind. I ended up getting physically ill during my stay and called several times for problems I’ll speak on below and even though she was busy, she made sure I was taken care of. I was able to check in early, at 1pm which was nice.

I was really disappointed because I specifically booked this hotel to use the hot tub and have a relaxing night to myself before heading home, but it was out of order. I know it’s out of their control, but I really wish I could have used it. I also couldn’t get the shower to switch over to bath water and had to call 3 times to get someone from maintenance to come up; the bath was missing a whole handle that operated the shower part and had to be added on. I requested some extra trash bags for the little trash cans and guest services brought me 60 gallon black hefty trash bags, which was kinda humorous but not exactly practical. The shower head and bathtub had rusting and black spots in numerous areas that had me questioning whether I should sit in it. The walls are either really thin or there are critters in them because I heard random noises throughout the stay that I couldn’t tell if they were coming from my room or not.

Breakfast was a nightmare. Too many guests, not enough staff.

Dining service

Everything about this hotel exceeded my expectations! My only gripe is that I chose this hotel because of the hot tub and it was out of service. With that being said we kept reservation because of everything else. That will not be our last stay there, we shall meet again! LOL!❤️

Snacks, free drinks, EXCELLENT breakfast, INCREDIBLY comfortable bed

The pool was a bit gross. Hot tub wasn't working, hot tub is half the reason I booked there.

The room was very nice and clean.

There were to many kids running around being Loud.

I love how close it is to the Chesapeake Arena ! My favorite hotel to stay when visiting for a concert.

Hotel itself was nice inside

Room stank like mildew and fabuloso and beds were hard not very comfortable they weren't even made when we went into the room couch in the room was smelly the furniture were old for what the price was was not up to par