Beautiful property. Convent location

Nothing

Was told our room was not ready by check-in time at four that they did not know when we could check in and we couldn’t park there being any need to be ballet parking being in our room that night you couldn’t even even close your eyes to go to sleep, because the noises were horrible shaking the rooms. We left our stay at 1 o’clock in the morning because of the noises we will never come back.

The customer service was great and the location of the hotel was excellent

The beds were very uncomfortable and the room wasn’t what we expected for the price.

it meet our need & location

Breakfast was good. Didn't like the buffet as much as the menu.

It’s not far from Beale st.

First night of valet parking money was stolen from husband. We informed PMC valet parking attendants and also the doubletree front desk. No one ever resolved the problem or acknowledged who had taken the money. When my husband went to confront the young man who had last parked our car the young man immediately got defensive and proceeded to curse my husband and tried to attack him. The police or hotel security never showed up to file an incident or police report. The water in the shower was ice cold, the beds were dirty, and the hotel was VERY OLD AND OUTDATED. This hotel is nothing like the pictures online. I called Hilton customer service as soon as I got home to explain this whole TERRIBLE TERRIBLE TERRIBLE experience. I will never stay here again. Also, we weren’t the only couple with a bad experience this stay there were multiple parties with problems of missing items from their cars and the valet attendants were taking things from money, jewelry, guns, and other personal valuables from them. They will also misplace car keys and not know anything about where they are or who had them last. It was very displeasing and an unorthodox stay. Trust me save your time and money and book elsewhere but here.

The elevator was nice .

There was no microwave in the room. The bathroom had a paper shower curtain when the picture showed a glass door. Valet took forever to get my car and also pulled my car up for the wrong person. I paid $250 for one night & the entire night was 6/10.

It’s downtown in a very congested area due in part to the attraction of Beale Street. There are great amenities in and around the location .

The smell in the room, the bed sheets being suspect, and outdated rooms(renovate is needed)!