We’ve been to this hotel several times to visit our granddaughter who is a college student. It is always very clean and comfortable (large size room with a comfortable bed and seating area. Free water and warm cookies at check-in. Friendly staff. Excellent buffet breakfast (additional cost) in a solarium setting.

air quality from the plants in the lobby kept a clean atmosphere

There was a lack of free access to a conference room for a quick business call on Zoom. A room was offered as a compliment only later after my complaint. Cost of the breakfast weren't consistent and charges were not clear.

All of the staff - reception, housekeeping, restaurant - were very friendly and helpful. The breakfast buffet had good options and a beautiful open atrium setting. The hotel is right off I-89 and easy to find.

The hotel is pet friendly, and we were awakened by a toy dog yipping during the night a couple of times. The bathroom was a little on the small side, but not bad. There was no channel guide for the TV.

Room was ok, lobby and shared areas nice.

Too expensive, took advantage of college admitted students days starting there. Mattresses weren't good. No parking, was packed due to college thing but mostly due to conference.

Rien

Chambre très éloignée qui aurait besoin de grande rénovation. Le tapis est déchiré et taché de rouge ! La salle de bain aurait besoin d’être complètement renouvelée. Je ne peux pas croire que j’étais dans un hôtel 4 étoiles !!

Free cookie. Front desk person (girl) was nice.

Room was dirty. Front desk person (guy) made odd comments. Wasn't welcoming.

The staff, facilities and location

Nothing comes to mind

The bed was comfortable.

We were placed in a room requiring three or four different stairwells to access the room. No elevator. Impossible to use a luggage trolly. It was evident — and perhaps because we did not use the hotel’s site to book — we were given a room in the worst part of the hotel. In fact, we were assured that the next time we come (if we EVER come back to this hotel) this older part of the hotel will be demolished. It’s that bad.