The staff were very nice. For the value I paid, the place is very fancy

Nothing, everything was great

The size of the shower and bathtub were underwhelming. They were quite small and could only fit one person comfortably.

Está súper bien ubicado, a un par de cuadras de la avenida Michigan y todas las tiendas, tiene un metro cerca a 2 cuadras que te lleva a donde sea. El hotel es bonito, no muy grande pero bien. El staff es agradable aunque no muy servicial. Nuestra habitación estaba amplia pero porque era una junior suite. El gym está súper bien equipado considerando que es gym de hotel, sus equipos son nuevos.

El personal de limpieza dejaba mucho que desear, le echo 0 ganitas y si nosotros no poníamos una etiqueta en la basura literal ella no la tiraba, igual si un vaso se quedaba ahí, no lo lavaba ni se lo llevaba. El agua en el hotel es complementaria y nunca nos dejaba, en 3 ocasiones tuvimos que pedirle a alguien del lobby si nos podía ayudar y tampoco dejaba más cápsulas de café, ni azúcar como si a ella le costaran. El menú del room service es muuuuy limitado, yo que soy vegetariana tiene muy pocas opciones y terminaba comiendo del menú infantil.

the location and was very clean

all was great

We loved the room itself. It was very well appointed. Interesting textures on the walls, floors and furnishings. There wasn’t a space in the place that wasn’t well thought out. Closet had shelves for clothing and luggage and an interior light. Everything felt modern yet warm. Nice lighting - sconces on either side of the bed with a separated directional bulb and switch for reading. Kept the nightstands free for other things. No problem plugging anything in at the bedside or at the desk. Beautiful chaise lounge. Plenty of space in the bathroom, no individual toiletries which we prefer.

We had an issue with hot water. Thought it was going to be fixed but wasn’t. Did move rooms after the second morning. We had breakfast the first morning after our arrival and the wait person dropped off our check and said no hurry. Was getting very irritated and put off after the fourth or so check to see if we had signed off on the bill. Wasn’t sure if he thought we were going to walk out without paying or if he thought we were taking too long. Either way, it seemed uncalled for to us.

Elegante, espacioso, cómodo.

Nada

Sus instalaciones, ubicacion, limpieza y el personal calificado, en especial Jason el concierge.

N/a

Sehr zentral gelegen

Unser Zimmer war in einer der unteren Etagen. Der Blick war nicht sehr schön. Wir guckten auf ein großes Dach und drumherum Fensterfronten.

Evrth you would expect at such level

Still over-priced

Breakfast is poor for the price

Train your employees. They have no idea about their job. Just few exceptions. One

located close to restaurants and shopping ! staff very friendly and attentive

My stay at this exceptional hotel surpassed all expectations. From the impeccable service and luxurious accommodations to the outstanding dining options and world-class facilities, every aspect was meticulously crafted to provide an unforgettable experience. If you seek a haven of luxury, comfort, and unparalleled hospitality, this hotel is the epitome of excellence. I wholeheartedly recommend it to anyone seeking a truly exceptional stay.

Awesome location, clean, everything is close.

N/A

unfortunately, the pillows smelled of sweat

Everything good I just hoped we were given rooms in the same floor as other guests. but ok

Friendly staff , clean , enough number of elevator .

lesser options for vegetarians

everything

everything

very clean

everything

none

Friendly staff, early check-in, good food in restaurant & great location

It was three of us staying there but they only had 1 robe and 1 pair of slippers. However, when asked, they brought us more. The bathroom had no hand soap and was a bit dated (the sink was leaking). The room was otherwise okay but the beds were too soft and quite small in the double room.