le confort et la taille de la chambre et la possibilité de prendre un petit déjeuner. Le pass gratuit pour prendre le bus et rejoindre ainsi le centre de Québec, en 20'. Le centre commercial et le bon resto 'Chez Victor' à côté

le système de la douche, qui n'était pas réglable, au débit beaucoup trop fort. La vue sur le parking, qui empêchait d'ouvrir la fenêtre

-Good location. -Confy bed -Payment at the premise.

-Very loud Air Conditioning. -Fridge in the room not working. -Extremely limited breakfast. Very disappointing for the price we paid for the room.

Swimming pool, gum ball machine and break fast

Screen was torn in room 214 but thats

comfy beds

The room was comfortable, the location to public transit was perfect! Basic continental breakfast.

Not a lot of restaurant choices within walking distance.

Nice breakfast - though could be a little more varied

Nothing really!!!

Parking was readily available, some indoor. The room was clean and comfortable. Excellent coffee with the free breakfast. Our room had a balcony, which was nice. The location is convenient, and it is perfect for us (we have stayed here before).

Not enough pillows in the room and they were of poor quality. Screaming children in the main area open to all the floors. I would have preferred a quieter room away from the families. Vending machines, although lit up, didn't work.

Staff were very kind during the breakfast. Well situated in downtown

2 out if 3 receptionist were not friendly at all. We great them with warmth but they bearly responded to us. It ruins the magic since our children noticed it...

environment

food

Clean premises, parking ,friendly staff

Nothing going on at the premises: no indoor pool, no restaurant/bar poor breakfast choices were the same daily. Five days without having the room cleaned or replacing towels.

The air condition is too noisy especially during night time.

Breakfast is too poor.

Rooms, beds

Breakfast, No drinking Water, No slipers

The ROOM was clean and comfortable. The mattress is on the soft rather than firm side but it is a personal preference, not the hotel's fault. The shower has solid glass walls, so water does splash onto the bathroom floor, but floormat took care of that. BREAKFAST was more than adequate: bagel choices, cream cheese, assortment of jams, peanut butter, juices, coffee, cereals. More than enough. STAFF did their job well. PARKING was underground, and free, which was a bonus.

Not necessarily the hotel's fault, more like Booking.com which indicated a "final price" (taxes included) but in fact, taxes were charged on top of the "final price". This is misleading, in my opinion, and I will complain to Booking.com.

The staff and the room

Breakfast at 7 My preference its to have the breakfast at 6.30 The lights in the room

cleanliness , location

breakfast

Close to the train station and restaurants.

Even no eggs for the breakfast. At home you eat better. Ustensiles en plastique.

Location of the hotel , not expensive comparing to others.

For what they charge they can offer better service.