The Westin Boston Seaport District
The Westin Boston Seaport District
About this hotel
Located in South Boston, this charming hotel for $114 per night is a fantastic option for your next vacation. Located in Boston’s Seaport District, The Westin Boston Seaport District features a vertical garden – a natural feature that purifies the air.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of South Boston, MA
Reviews
4.1/5.0
Excellent(1,105 Reviews)
100% verified reviews
6.0
Location to conference center with walking bridge connecting to it not having to go outside in some really cold Boston temps that weekend. Restaurant on site. Breakfast offered.
Check in at 3pm NO PARKING available in lot or valet, & room was not ready until 4:45pm.
On top of a long day & freezing temps in Boston (13degrees) this was very very disappointing. They recommend parking in an additional lot off site 4-5 blocks away. Remembering it’s 13 degrees outside this was a hard NO.
We parked at the Omni across the street & paid an additional $30 on top of Westin price for the night.
Our room came with breakfast but we didn’t get the coupons at check in which caused issues at checkout because we got charged for breakfast.
Thankfully I noticed & was treated very well by staff member who took care of issue at checkout. I believe her name was Victoria.
The room was comfortable & clean & hallway was quiet. However the drinking glasses in the bathroom were dirty!!
There were also very long delays for the elevator due to crowds. Which in turn became some rides over capacity with guests squeezing in.
We requested extra pillow & blanket & they arrived at room in about 10 min. 👍 great service there!
Breakfast was great! Restaurant staff were courteous & efficient.
We also ate at MJ O’ Connor restaurant & it was great.
Overall ok stay.
It was very very busy due to NIKE FEST volleyball tournament at conference center & you expect some delays with that in mind. However telling an overnight guest no parking, was unacceptable. I just timed it wrong I guess because few hours later I saw parking again. & again first thingSunday morning. Also not having room ready closer 5pm was not ok.
10.0
Gym, pool and shower were all amazing
3.0
To who this may concern,
I write this email to express my underwhelming experience at the Westin Boston waterfront. I preface by sharing that the Westin has been a integral part of my family's history. My father, Abilio Bacai worked at the Westin in Copley for over 20 years with the Banquet team and I grow up with the hotel brand for most of my life. So it was a pleasure to book a room to celebrate my partner and pay tribute to my father's past as he is no longer here.
Unfortunately, what we were met with was anything but hospitality. When we first arrived to our room 830, we were greeted with a filthy mirror as well as eaten food in the fridge. Once I expressed this to the manager, they relocated us to room 1234. We were once again met with cocktail glasses on the floor with liquid right outside of our door! (Ive enclosed pictures of what ive described in the attachments)
I realize that the cocktail glasses was not necessarily the hotels fault and I returned the dolly with the glasses to the lobby. There, I was met by the rudest gentleman who questioned "did you find those glasses on the dolly when you used it?" How rude. That will be my last time there and simply amending two drinks at the bar and the parking is hardly going to fix anything.
Finally, the hotel LOCKED us out of the room for a payment issue which a phone call to me directly could have fixed.
It's fair to say there is a lot to address. I will hesitate before rooming at a Westin hotel again and most definitely would now recommend your establishment to any of my peers or through Google where I am a local guide for. No one deserves that treatment I experienced.
Regards,
Ivan Bacai
5.0
It was clean
Hard to get any food restaurants closed almost all the time and the bars opened late afternoon very weird hours hard to get food
9.0
Kényelmes ágy, finom reggeli, rendkívül segítőkész személyzet. Jól felszerelt edző terem. Tömegközlekedéssel is kényelmesen elérhető.
A komód fiókjai maguktól kinyílnak. A vízforraló tartálya hiányzott. A jakuzzi használata után közvetlenül fájdalmas kiütések keletkeztek a bőrömön.
10.0
Service was wonderful!
9.0
Staff was awesome, friendly, and professional. The room was clean, and the view was awesome. The only complaint was the water temperature, which took a while to get hot in both the sink and bath. In spite of that, I would definitely stay there again, and it had a Starbucks,
a breakfast restaurant, and a delicious restaurant in the lobby. How awesome and convenient is that. The added bonus was seeing the crew of the United Emirates flight. I absolutely love seeing them. It was so beautiful that it made my night. Just a lovely stay, I wish,it was longer, but,. We will be returning and will recommend it..
The water is taking a long time, 20-25 minutes, to get hot. Also the parking. The valets were amazing and hardworking. However, the available parking space was not enough.
8.0
Breakfast was very good, many options to choose from.
The safe in our room would not work, and the electrical outlet in the bathroom didn’t work. I reported these issues upon check out. Neither really affected the quality of our stay.
10.0
kind staff and good breakfast really it is very good stay
no complimentary in path room like 5 star hotels no water inside rooms
10.0
It was beautiful hotel.
It was very expensive and a little away from things so always a walk
9.0
Location to cruise ship
Price
7.0
evething was good
The emergency alarm was ringing at nigth and the rooms were evacuated at two oclock at mornig.
They were false alarms. ?
9.0
Sehr gute Lage und super Service
9.0
Not applicable
Parking was expensive.
5.0
The hotel was clean, close to the airport, the room was big.
They charged us with a fee- 30$ to each person when you're more than 2 people! (When we ordered in booking a room for 4). Also they just charged my deposit card without telling me.
10.0
Different bring toothbrush and slippers but they were happy to provide. Starbucks and shops on the first floor. Check in time was in the afternoon but they were able to accommodate and checked us in by 10am. fantastic service
Nothing. Everything was great
10.0
Good accommodations, beds were comfortable, the included buffet breakfast was delicious and staff were lovely.
I was disappointed with the Peloton bikes in the gym. Was very excited about this feature however only one of the bikes was in operational shape.
1.0
Didn't like all the hidden fees and different treatment from one person to another in the breakfast buffet.
We got "discount" coupons which turned as a rip-off in my opinion since no matter if you choose buffet or menu, they always charge you the same. The bill includes a no matter what $10 of service and also want for tips?
The waitresses just talked to my wife
10.0
Great!
Nothing!
9.0
I loved the location of the hotel it was very convenient to get around. It had a lot of amenities, I was unable to partake in the breakfast the lines were extremely long.
The long lines. However everyone was very friendly.
9.0
Bery good And Fresh and espacially rapid service!
9.0
The location and breakfast was very good!
Parking and the overall price are pretty expensive.
Not all the waitresses gave us good service.
10.0
Close to the water. Restaurants were wonderful. Received an unexpected voucher for food
9.0
Lovely size room, very comfy bed and pillows, great location to the marina.
Very handy having the hop on hop off bus outside the property and always a taxi waiting should you need one.
Queue at breakfast and time it took to refill breakfast station.
10.0
Unbelievable property! Everything!
Some of the staff were unfriendly
6.0
They use cheap toilet paper that falls apart and sticks to you everywhere. They put us in a none handicap room the first night after we specifically mentioned when checking in that we had booked a handicap room. The faucet handle after they changed our room almost fell off in my hand. You cannot keep just a fan calculating in the room you either need to have the room to hot or too cold to keep the air calculating. The beds are very high even in the handicap room, it was very difficult getting in and out of bed with my disabilities.
10.0
Very comfortable. Friendly staff, especially David at check in. One of the most comfortable beds I have ever slept in. My room had a great view.
A bit far from market places and shops.
9.0
All amenities were great. I would stay again.
It was hard to find the entrance. Food was pricey.
5.0
No free breakfast and the line to eat in their dining room in the morning was so long we got our food to go.
They charged for everything including parking and we had no conditioner or body wash. I told the housekeeper and she would not replenish it or just give me a sample size to use. Also they charged me extra after my stay and I am trying to find out why as nothing was missing or wrong with the room.
FAQs
How much does this hotel cost compared to others in South Boston?
The average price for a rental in South Boston is $178 per night. This rental is $64 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Westin Boston Seaport District. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Westin Boston Seaport District. Enjoy the water!
Is The Westin Boston Seaport District pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Westin Boston Seaport District?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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