Súper bien ubicado! El personal muy amable

Ubicacion, precio y comodidad Muy buen servicio Es la tercera vez que me quedo en diferentes temporadas

Puede mejorar la calidad del internet y agregar desayunos Mejor aire acondicionado

The location was fantastic. We were really close to the Art institute of Chicago and the Millenium park where the famous bean is located. The staff was super friendly and helpful. Plus, there is a restaurant annexed to the hotel that was really good and closes at 2 in the morning.

I think the rooms were a little small. It wasn't a problem since we were only two people staying there. It also could've been a bit cleaner, but nothing I would complain about.

Todo

Nada

La ubicación, cerca de las atracciones principales de la ciudad

La atención del personal, gente sin experiencia en la atención al cliente. Muy fría y sin empatia

Location

Cost

I feel like the room was absolutely tiny for the price

The location in downtown Chicago was perfect, it was not too far from anything which made walking or taking the bus/train doable

The hotel was meeting expectations and doing well, until I was double charged for my room. I paid for it ahead of time and was unknowingly charged on arrival, which left me no money at all for my trip with my wife. To make matter worse, this was my Birthday trip my wife and I saved up for.

Extremely friendly and helpful personal.

The hotel is placed in the city center of Chicago, only a few minutes walk from the Chicago river and lake Michigan. The building is very nice from the outside and offers a purified water station at each floor.

The room was a disaster (and we paid around 300$/night). The carpet was dirty and stinky, and the room itself had a very bad smell. The sofa was extremely uncomfortable and not very clean, with some spots and breadcrumbs on it. The shower was very ugly, it looked like the one of a football field changing room. It is quite obvious that the hotel is capitalizing a lot thanks to its excellent position, but it's not re-investing a single dollar in the rooms. Last but not least: since I was on a business trip, I specifically asked to pay with the credit card registered on Booking (the company's card), but when I arrived at the hotel for the check-in there was no way to use it and I had to use my personal credit card.

Excellent, very clean Hotel in a great location. Exceptionally helpful staff. I would stay in this nice Hotel again. Good area to be in, close to subway and shops. Right in the centre of the city. A short walk to the River.

The location is super covenient Check in and check out was super fast Parking nearby with a discount from hotel

great staff, the location was perfect & convenient to walk across downtown, very clean and I loved the yoga mat to unwind after a full day of travel and sightseeing

Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5 stars) We had an amazing time at this hotel! It was exceptionally clean, and the staff was incredibly helpful and friendly. A major highlight was the free water refilling station available on every floor near the elevators. The location of the hotel was also fantastic. Highly recommended for a wonderful stay in Chicago.

Simple spotless and comfortable

Took too long to retrieve my luggage

The room had a superb view and was on the corner of the building. The location was convenient, putting us close to the park and museums of Chicago, and the overall atmosphere was comfortable. The staff were friendly, and helpful, and answered most of our questions. The gym room was a nice bonus.

The TV service was mediocre, and every channel was laggy. My friend and I developed nasty red rashes on our backs, likely from the unclean beds. Also, room service kept knocking on our door every hour on the day of checkout, even though we still had a few hours before we had to checkout, so that was a bit annoying.

clean professional good location

queen size bed split in the misadventures very uncomfortable

The price is good for the location and quality.

The air conditioning feels unstable and the blanket is too thick, which makes it very hot at night.