Room was clean and I liked having a kitchen.

hair in toilet

The little cooking area

THE SECURITY DOORS WERE CONTINUALLY BROKEN. You either couldn't get in it couldn't get our HUGE SAFETY HAZARD plus, the trash cans were always leaking gunk and they were right next to the broken doors, so we're were continually walking in God knows what. Housekeeping in NON EXISTENT. Had housekeeper refuse to give me towels sending me to the front desk instead. Asking for supplies was a huge ordeal w them..

Very comfy, clean room. Very pet friendly.

The outside area was a bit dirty and sketchy

Room had two locks to the outside hall door but I still did not feel safe due to the connecting door in the room.

The location, the fact that my room had a connecting door and on the first floor. Traveling as two females, we did not feel safe in the hotel room and the location. The rating and the quality of the hotel room and the luxury of the hotel was worst than my originial booking, yet costed ALMOST $200 more for the weekend stay. I do not think it was worth that much to stay there, even with the refund that I am waiting to recieve for the inconvenient cancellation and rebooking... The service was mostly good, my check out lady on the right side of the front desk was very rude, checked me out and then said "youre checked out, what else do you need," while I was waiting for my invoice. The other lady at check out was much nicer and greeted us and said goodbye. The late night check in guy was nice as well.

Convenient location. Beautiful landscaping with palm trees. Staff was friendly. Free washers and dryers on each floor. Very close to airport and not too far (driving) from the strip. Stores and restaurants were close. Major stores were close driving distance. All very convenient.

The roaches being in the bathroom and in kitchen cabinets. I had to purchase bug spray. I made them aware at the front desk. The people above my room walked extremely hard all night. I complained and was told that it could be the hallway traffic…over my bed…smh. I was also told to call security when I heard any noise. I was there for 19 days. I paid upfront but couldn’t really rest at night. On the third floor , there is only 1 working washer and 2 working dryers out of 3 washers and 4 dryers.

good price. we went with my in laws so the fact that there was a separate bedroom was very nice. I liked that there was a whole kitchen.

there was a opened left over package of food in the cabinet and a half used roll of toilet paper left for us to use. cabinets and drawers were broken and banged up.

I liked the rate of the stay, it was also very close to the strip.

I did not like that one day we had no water for almost 12 hours. I was not able to shower for a long time nor brush my teeth. It was a real inconveniece.

The free laundry, although 2 of the 3 washers were broken.

Where do I begin? The fees charged: $30 for a 1 hr early check in, $10/day for parking, $75 for a 3 night pet fee, the luggage carts were locked up due to their being stolen. There were 2 homeless men on the property, with one of them being shirtless and dumpster diving! I had nothing but issues with my key card not working and needing to make several repeated attempts to open the various doors.

parking and laundry and gym

the rooms were not very clean was a mark on sofa and on bed sheets towels were ripped. wasn’t what I expected looked better on photos on here

Staff was super friendly.

Kitchen had 2 forks, 1 spoon, no pan. Key cards consistently did not work. Hot tub was like warm, filthy and jets did not work. My daughter was locked in the stairwell 3 times because the lock on the doors was not functioning. not as advertised

All the amenity you need/

Had fresh bugs probably brung by a guest.

nice room , comfy bed, the windows opened I loved that. the tv channel selection was good as well and the convenient lil store came really handy when I cam down with a toothache

they could give you atleast one more pot or skillet for the smaller suites kitchen . but other than that it was fine .

The water was off for two days and they never warned us. They didn’t mention it when we checked in or when they shut it off again the following day. The place was nasty and they put my second group in the literal farthest room away even though there were closer rooms available.

No breakfast available on site.

Paying for parking.

Location was good. Dog friendly areas were convenient to my room.

Room had smoke residue. It Shoukd have been a non smoking room. Housekeeoing tried to mask it with room deodorizer! I could smell smoke in the air conditioner. The $10 parking fee I think was unnecessary. Both sofa bed and queen bed were very lumpy. For the cost of the room it did not meet my expectations. Unfortunately I will not be coming back for a another stay. Lastly. I've stated at other Sonesta properties and breakfast is included. Thanks for the effort.