Location and the history of the building. Great bar and observation floor to see the city.

Nothing really apart from the bin in room had not been emptied. Small thing really.

Poor customer service.

Breakfast was very good

Very unique and modern! I definitely liked the decor.

Room was a little small but not a big deal because I was traveling alone and was there for a short stay.

The historic building, and the lovely view. The room was very comfortable.

I didn't expect the disco lounge (late night) in the lobby area, but it was not audible in the room.

It has the perfect location

The room wasn’t all the way cleaned, no staff was very helpful when the keys weren’t working for 3 different guests upon arrival.. when i went to ask for assistance the two staff at the desk were physically cuddling in front of me and had an attitude like i interrupted them !

The inside was beautiful. We loved the top floor where we could go outside and see the view of the city. The room was beautiful think we had a side corner room with a view of the city, loved that very nice. The bed was very comfortable.

The staff was not friendly, Staff was not very helpful when we asked for help or for directions when we had issues with how to get to the parking garage from the hotel we would have to walk the ramps in the the garage which was actually really dangerous if a car was to be coming down when we asked the staff was there an easier safer way no one could answer or would even try to help us. House keeping walked in our room not once but twice my husband was completely undressed and was walked in on and I was using the bathroom. Another time we were sleeping and they walked in no knock no introducing of themselves or nothing.

Only in for a quick stay. Wasn't evident that there are any restaurants. Might have been but not clear. left with no breakfast.

The property was very clean and the housekeeping service provided water bottles which was very nice after a Friday night out. The observation deck was amazing and there’s even a little speakeasy on the 27th floor I believe!

Loved it!

The room and lobby were both beautiful. Would definitely stay here again

I was sad that tune observatory was closed. But not a big deal

Beautiful view, nice amenities, helpful and friendly staff

Some cleaning gaps between the last guest and us. As well as some chipped/broken glasses in our room.

Location. Clean. Tge staff was always very helpful.

Nothing

Everything! the hotel was perfect

N/A

Great view from the observation deck. Hit-or-miss miss on room views.

Dusty furniture, lumpy, worn out bed, $6 for 6 bite size snickers... $4 for a 12oz. Can of soda..

My daughters prom send off was amazing

Loved it

The lobby area where the bar and sitting room was ( with the fire place) was absolutely beautiful! The room was clean. The bed was comfortable. The hotel was centrally located and the environment felt safe. There were lots of restaurants nearby. Our only regret was not having enough time to spend at the hotel!

Although the rooms were clean and comfortable, the set up of the furniture could have been a little more practical/ rearranged.

The comforter had drops of blood from a previous guest.

Everything except the air-conditioner was broken in the whole building.

The air-conditioning was out and overpriced everything.