InterContinental New Orleans, an IHG Hotel
InterContinental New Orleans, an IHG Hotel
About this hotel
Located in French Quarter, this lovely hotel for $102 per night is a fantastic choice for your next break. Within 4 blocks of Harrah's New Orleans casino and the famous French Quarter, this Louisiana hotel offers an outdoor pool and free Wi-Fi in every room.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of French Quarter, LA
Reviews
4.1/5.0
Excellent(1,238 Reviews)
100% verified reviews
9.0
The básics like toothbrush , etc
8.0
Corner had good view of sunrise and city.
#1457. Room was cool, 68 and could not warm up to the 70 we liked. However, it was not a problem. I wish there was some drip coffee in lobby for early morning.
9.0
Position. Staff. Breakfast and facilities.
Nothing really.
9.0
Location was convenient. staff was very helpful. Coffe shop downstairs was fast and friendly.
6.0
Friendly staff
The hotel balcony
10.0
The hotel was amazing with great room service and attentive staff members
Everything was great
7.0
The hotel charged additional fees once we had checked out. There was no explanation for the additional fees charged and booking.com has not yet replied to our request for an explanation or refund.
We did not TOUCH anything in the mini bar because there's a sign saying if you touch (not consume!) you pay.
Booking.com is aware of this issue and has not responded (twice).
2.0
The staff was really nice and helpful
The hotel is way too expensive not to have room service and basic cable. the rooms are small. my mom got dehydrated due to no free breakfast and expensive snacks
9.0
Most everything
Pillows are all oversized and not comfortable.
10.0
I loved the location, how comfortable it was, the staff, and the reasonable pric.
I only had one little aggravation and I didn’t want to trouble the staff. The toilet taken times that it wouldn’t flush and I would make it work.
5.0
The atmosphere was very nice. The building is exceptional the front desk it was exceptional, even during the chaotic.
 The room next-door flooded the night before. Therefore, it was construction light on my first day in the morning. The view outside of the room the balcony looks like it’s of an old swimming pool that doesn’t have water
7.0
The location was great for Essence Fest.
It could use some modernizing. There was a small hole in the ceiling in my room and the shower handle had to be pulled with all of your strength to turn the water on.
10.0
Staff was extremely nice and accommodating. Location was excellent and room was very comfortable.
10.0
Excellent customer service, Room 569
Service was excellent.
10.0
Everything was exceptional , restaurants insides are amazing
5.0
Pool was filthy
10.0
everything
7.0
Great location wise for exploring NOLA, spacious and comfortable room, friendly staff.
Couple of maintenance issues and charge for a mini fridge
10.0
The staff was really nice
Not enough towels
4.0
good location
clean room
staff was not accommodating
kids were playing on the exercise equipment in the gym and large groups of unattended kids at the pool
no hotel staff would come up to enforce rules
would not give us a 30 min grace period in the parking garage
7.0
Everyone was polite and the hotel was good.
The fitness centre and pool was dangerous I believe. People were drinking alcohol from glass bottles around the pool - this is very dangerous. If broken glass gets in your pool you will have a potential law suit on your hands. Also you need a life guard on duty. There is precedence in the justice system for organisations who do not provide life guards getting sued if someone drowns.
10.0
Balcony
4.0
rooms we clean
staff was not the friendliest and most definitely not efficient. booked a suite with a balcony and didn’t get one. to compensate they switched us to a regular room with a balcony several hours (7 to be exact) later. I paid for a suite with a balcony and was offered nothing to adjust the price difference and they screwed up on our parking pass so I got a boot on my car and had to wait another hour to have someone take it off and clean the window where they had smeared greasy prints and sticky stuff all over my window. The lady said we will take care of it and you don’t have to pay the $115 fee for the boot! no kidding since you screwed up and delayed us leaving an hour! where is my compensation for time and hassle of all your screw ups? worst experience ever at a hotel! oh and mice running through Pete’s restaurant where they serve breakfast and it costs $72 for two people????
9.0
King sized room with 1.5 bathrooms and a nice sized living room with pull out bed. Great amenities. Staff was friendly and helpful. Walking distance to Canal Street. Shops and great food nearby. The parking garage is next door so if you don't valet it's great.
Due to a late check in a longer period of time for parking would have been nice. As this was a spontaneous last-minute trip toothbrushes were left behind. The ones that they have are kind of rough to use.
9.0
Location and for the most part it was affordable. The Pool as well and room service met my expectations.
A/C or HVAC clicked repeatedly but wasn't a big deal overall.
9.0
Ok. Expensive.
10.0
I tried to call ahead for early check-in, but I got a call center instead. The first guy I spoke with told me it was Sunday and to check in early I would need to add a day to my reservation, when in fact I did not. I called on Monday and he kept telling me it was actually Sunday. A bit hilarious. I hung up and called another number that I thought was the direct line. It ended up being another call center. While trying to confirm my information, She insinuated that the spelling of my name was incorrect and stalled getting me the information that I requested which was “does the hotel offer early check-in”. I was placed on hold and decided to just hang up and arrive at the hotel early in hopes that my family and I could check in early. The receptionist actually pronounced my name correctly and offered me early check in at a fee/ I paid it and we were able to check in. Easy. Everything after that was amazing.
FAQs
How much does this hotel cost compared to others in French Quarter?
The average price for a rental in French Quarter is $197 per night. This rental is $95 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at InterContinental New Orleans, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at InterContinental New Orleans, an IHG Hotel. Enjoy the water!
Is InterContinental New Orleans, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at InterContinental New Orleans, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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