Convenient to where we want to go

It’s my 5th time staying here, I always come here every time I come to LA. I felt like it was new management, front desk lady wasn’t friendly. There was no pressure to the shower, it was super slow ..that was very annoying to me. The rooms was not ready at our check in time. Also, there was no room service when stayed for 3 days. we at probably won’t return next time

I enjoyed the location close to the freeway

We were given a room that hadn't been properly serviced, there were pills on the bed and On the floor, the room smelled like cigarret and sweat

Manager Trujillo was excellent with his service, just the friendliest staff with great service.

I liked the room size the water pressure was excellent.

I have not booked a room for awhile and do not know if I would have paid more I would have received maid service. I did not see any sign of a maid in the halls or in the five days I stayed in my room. No clean towels or amenities. Not sure if that's normal or not?

I specifically stayed an additional night so that my invited guest from Mexico could remain in her room while her husband testified in court. Despite my having notified the front desk that she would be remaining in the room she was kicked out of the room at 100pm, and the staff would not lister to her explanation. This is poor staff management and it was irresponsive to our needs

newer interior features - clean.

no coffee machine in room.

Shower didn’t have enough pressure; no housekeeping service after first night, had to ask for it. A/C unit in room had lot of dirt in it. Mild unpleasant odor in room. Room looks way better in pictures, in reality it’s not even close.

I liked that it was right off the freeway so it was convenient to get to.

Lack of parking. There was an event going on and it took us forever to find parking.

Free parking

No breakfast, unfriendly day staff, old phone where call buttons (such as the front desk) don't work, difficult to find a "sweet spot" for the fan.