Quality Inn Ithaca - University Area
Quality Inn Ithaca - University Area
About this hotel
Situated in Ithaca, this attractive hotel for $94 per night is a fantastic choice for your next vacation. Off State Route 13 in Ithaca, New York, Quality Inn Ithaca - University Area offers easy access to attractions, including Cornell University, Ithaca College, and local wineries. A free daily breakfast is provided.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Ithaca, NY
Reviews
3.4/5.0
Average(324 Reviews)
100% verified reviews
7.0
Close to all activities
Breakfast and the cost for a night
2.0
The night staff was helpful and accommodating.
The facility was not as clean as expected. There was blood on the sheets, the curtains and lampshades were filthy and stained. I recommend security and minimal of two staff per overnight shift, cameras to avoid the drug addicted vagrants from wondering inside and pulling fire alarms.
9.0
Location a bit far from town. Didn’t eat breakfast
I would stay there again
10.0
Matt at the front desk was absolutely amazing, always willing to help out with anything from food recommendations, to places to visit and explore, to going out of his way to make sure we had everything we needed during our stay. Rooms were extremely comfortable and clean, would absolutely stay here again!
9.0
great breakfast
7.0
close to places. breakfast in house. walk in shower . staff very pleasant
room too small; did not disclose we had to ask for housekeeping to get towels taken and clean towels delivered
8.0
Well located, good value for money, rooms renewed, good breakfast.
No room clean/towel change during the stay, no option to fill bottle with cold water besides breakfast hours. All these are minor points given the positive experience we had there.
1.0
Upon my arrival, I requested to cancel my booking, which the front desk confirmed was possible and refundable. To ensure this, I also called the booking customer service and spoke with a representative while the front desk was present. They assured me that the cancellation was valid and promised a refund, blaming a system error for the delay. However, despite not spending any time at the hotel, I never received my refund, and no one was willing to take responsibility for the issue. I repeatedly contacted customer service in an effort to resolve the matter, but with no success. The front desk was unable to locate my information since I had not checked in, while the booking company insisted that I had stayed at the hotel and charged me accordingly. I am a Cornell University graduate who was simply trying to enjoy a nice weekend with my friend. As Cornell has one of the top-ranked hotel management programs in the world, this level of service is unacceptable and a waste of their reputation. Those who still choose to live in Ithaca indefinitely should be wary of such poor service. I look forward to the day when robots replace front desk and booking customer service staff, as they are less prone to mistakes and will not pretend as though the situation never happened.
Upon my arrival, I requested to cancel my booking, which the front desk confirmed was possible and refundable. To ensure this, I also called the booking customer service and spoke with a representative while the front desk was present. They assured me that the cancellation was valid and promised a refund, blaming a system error for the delay. However, despite not spending any time at the hotel, I never received my refund, and no one was willing to take responsibility for the issue. I repeatedly contacted customer service in an effort to resolve the matter, but with no success. The front desk was unable to locate my information since I had not checked in, while the booking company insisted that I had stayed at the hotel and charged me accordingly. I am a Cornell University graduate who was simply trying to enjoy a nice weekend with my friend. As Cornell has one of the top-ranked hotel management programs in the world, this level of service is unacceptable and a waste of their reputation. Those who still choose to live in Ithaca indefinitely should be wary of such poor service. I look forward to the day when robots replace front desk and booking customer service staff, as they are less prone to mistakes and will not pretend as though the situation never happened.
5.0
free breakfast
bugs and quality of lien
7.0
Rooms could have been properly cleaned
8.0
Good location, close to all, friendly staff.
Rooms were dated.
8.0
Great location, friendly staff.
Overpriced for the weekend we stayed, no elevator, dated room.
2.0
We got charged twice for our two-night stay. We must be reimbursed.
8.0
Breakfast was ok, could be better .
4.0
The staff was friendly
I think the cleaning staff ‘quiet quit’ their jobs. The shower curtain was moldy, the toilet seat was broken, there was no shampoo but there was an opened, half used conditioner, the comforter was torn and falling apart, there was garbage on the ground under the fridge and near the bed.
6.0
location. breakfast.
air conditioner very loud. towel rack needs replacement.
FAQs
How much does this hotel cost compared to others in Ithaca?
The average price for a rental in Ithaca is $208 per night. This rental is $114 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn Ithaca - University Area. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Quality Inn Ithaca - University Area pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Quality Inn Ithaca - University Area?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.
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