Hotel Indigo Cleveland Downtown, an IHG Hotel
Hotel Indigo Cleveland Downtown, an IHG Hotel
About this hotel
Located in Cleveland Heights, this attractive hotel for $86 per night is a fantastic choice for your next vacation. Hotel Indigo Cleveland Downtown is located in downtown Cleveland and is 1.6 km from the Rock & Roll Hall of Fame. The hotel offers an on-site restaurant and free WiFi.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Cleveland Heights, OH
Reviews
4.1/5.0
Excellent(1,119 Reviews)
100% verified reviews
9.0
Close to arena
Expensive
8.0
Location was perfect. We could see Rocket Mortgage Field House from the room.
The staff at the desk were very friendly.
I had to ask for towels and sofa bed linins, but at least they were delivered quickly
I said there were 3 of us. And got 3 room keys. Which should have been a clue that we’d need 3 sets of towels and a blanket and pillow for the sofa bed.
Only when I was already wet did I realize the body wash container in the shower was empty.
I was there for the Drake concert, which I’m sure meant there were some extra rowdy guests that accounted for the trash and broken glass in the elevator
4.0
The location was perfect walking across the street to Rocket Mortgage Field House.
I booked 2 joining rooms (confirmed with a live agent) with a king bed & 2 queens. When we arrived the rooms were on opposite sides of the floor & neither were as described. Price w/ fees, taxes, etc.. were $390 per room which was not worth the money. Hotel was dirty, limited staff & rooms were dirty (stains on couch, odor & dusty). Very disappointed!
8.0
Great location and nice rooms.
7.0
Rooms were clean. Bed was comfy. So were the pillows. It was quiet and the rooms were spacious enough. Staff was friendly. It's very central in downtown.
I do feel the nightly rate was a bit high and I wish there was a better deal on valet.
8.0
Proximity to baseball stadium
9.0
We didn’t eat breakfast, not sure if it was included as reception didn’t mention it. Staff was super friendly and accommodating . Location was great. Right across from where our concert was.
Room wasn’t ready till after 4. Valet at the end of our stay lost my ticket and after waiting and watching others come and go, finally asked where our car was. We identified our keys still on key rack and then they quickly got our car
8.0
Great experience. Julia at the front desk especially was very helpful. Great place to stay.
7.0
Location was excellent. It was a nice room. Nice walk to progressive field.
Could have been cleaner especially considering it was extremely expensive. We opened the fold away bed and it was kind of gross. Did not sleep on it. Our family slept 3 in the king bed which was clean and comfortable.
2.0
Hotel was noisy, roms was not clean, bedskirts not white it was yellow. Some hair in dusj area. Aircondition very noisy we NEEDED to skru it down. Rom view to parking garage. Staff with long dirty nails. Worst hotell so long. And trust me I travel a lot.
9.0
It was clean nice staff and close to everything
1.0
The best part of our stay was the proximity of the hotel to Guardians' Baseball Stadium.
The hotel was extremely short-staffed. Those who were working were inefficient at best and rude at the worst. The clerk who checked us in wouldn't give us IHG member credits for our stay because the room was booked through a third-party site. Neither would she allow a military rate despite booking the room through a veteran booking option. We'll never stay there again, and we'll let everyone we know not to stay there.
10.0
It was in a perfect location to walk to the Progressive Field! The beds were so comfortable. We would stay here again when visiting Cleveland.
The room wasn’t as clean as we would of liked. There was a bleed stain on one of the pillows.
9.0
Big rooms, nice, clean, felt safe, good location
Lack of tv channels. Should have at least one Hallmark, but also more options than available.
10.0
love how close it is to everything and that I didn’t have to worry about parking. also loved the courtyard
elevator was a little shakey at times
8.0
Stunning inside. Cool decor. Excellent location/proximity to the ballpark. Breakfast food and service was AMAZING.
Parking was not clearly explained. Still don’t understand if you can self park (where?) or if it’s just valet?? Free breakfast with room was not explained. Had to work to figure it out.
9.0
The room was great!
The staff member whom I spoke to on the phone checking to see if our room was ready was very rude. She said "it's a good chance your room could or could not be ready " (What??). But in saying that, when we got there we spoke to a different person and she was very nice.
3.0
Rooms were nice.
People fighting all night in the halls, someone saying they were the "police" knocking on doors, yelling, screaming.
7.0
Location and valet
Mini fridge didn't work very well
9.0
location, staff, cleanliness
limited valet parking space during multiple events
7.0
very nice and spacious room, good location
the staff at the reception and at the restaurant was very unfriendly and annoyed. The parking opportunities are extremely expensive.
5.0
The staff was very nice
Apple view and awful room lay out and had damage in the room. The cost of that room was too high
9.0
Close proximity to the arena and bars. Walking distance to a lot of things
the shower was acting up for a little bit
6.0
The staff was super, super nice, everyone from the front desk to the waitress in the restaurant. The location is fantastic. I wanted to steal the sheets; they were wonderful.
I had some minor annoyances with the room and how it was maintained. Several of the outlets in my room didn't function, or they only functioned when I wiggled the plug several times. Since there are tons of outlets, I didn't have too much trouble finding something working, but, well, that shouldn't be an issue. The coffee machine worked, but of the six pods I had, only one for was caffeinated coffee. I had three teas and two decaf coffees. I'm sure someone would have been pleased with this option, but I'm pretty sure they'd have been in the minority. In the bathroom, the body wash dispenser was empty the whole time I was there. And I couldn't figure out how to get housekeeping service to show up. I was working in my room until 11am and I thought that if I left and took off the do not disturb thing, they'd notice and come in, but it never happened. I had no information on timing or how to signal need. Finally, on my last day, the street was blocked off because of a baseball game, but I didn't know until I had three Lyft drivers cancel in a row. I'd have thought the hotel would have put up a sign or at least the valet would have noticed me standing there with my luggage and said something. Instead, it took me an hour to get a car to the hotel.
10.0
location - sturdy heavy doors and walls - excellent shower (walk-in a plus). soaps and lotions in containers instead of the usual small cake soaps. tv was huge! toilet was fantastic ! excellent flushing instead of the slow water-saving kind ! room was clean! love the outlets in the sides of the bed!
absolutely love this place! it’s my “go to” — although for over $300 there could possibly offer some kind of continental breakfast? maybe just some pastries or fruit. wouldn’t have to do the whole breakfast buffet thing ie eggs potatoes waffles etc.
FAQs
How much does this hotel cost compared to others in Cleveland Heights?
The average price for a rental in Cleveland Heights is $112 per night. This rental is $26 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Indigo Cleveland Downtown, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Indigo Cleveland Downtown, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Indigo Cleveland Downtown, an IHG Hotel?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and smoking allowed.
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