Southbank Hotel by Marriott Jacksonville Riverwalk
Southbank Hotel by Marriott Jacksonville Riverwalk
About this hotel
Situated in Jacksonville, this attractive hotel for $107 per night is a fantastic choice for your next vacation. Located in Central Jacksonville, this waterfront hotel overlooks the St. Johns River. Lexington Hotel and Conference Center features an outdoor pool with a sundeck and the on-site Currents Lounge.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Map of Jacksonville, FL
Reviews
4.0/5.0
Good(1,068 Reviews)
100% verified reviews
8.0
Restaurant service was slow, sent back soup.
It was lukewarm to cold. Took 10 min + to get it back.
By then husband was almost done with his burger.
Left an item behind ( yeti bag) we did the label thing to get it back.
We had to call back after a few days and found out bag had not been sent out yet.
Did receive it eventually. Took longer than expected considering we are only 6 hrs away.
10.0
Everything was excellent. I loved my room, the bathroom , whole entire hotel was clean and really nice and comfortable.
Everything was great!!!
8.0
The staff was very nice. We ate at the restaurant and again very nice. The food was very good.
The bed was so uncomfortable
10.0
The breakfast was great and the service was phenomenal
Everything went well for me
10.0
Beautiful environments.
If you look too close you can see it’s dated here and there, and they intend to do more renovation, but it’s still sleek and open.
7.0
Zentral,
Schlecht zu finden in der Dunkelheit, so gut wie keine Reklame
Preis/ Leistung scheint nicht zu stimmen
Parkgebühren nicht angemessen
7.0
EL HOTEL ES BASTANTE GRANDE Y ESTÁ MUY BIEN UBICADO. LA HABITACIÓN EN GENERAL CÓMODA, BUEN ESPACIO, CAMAS CÓMODAS.
Nos dió la impresión de que el hotel no estaba lleno, aún así, y siendo personas de 60 años, nos dieron una habitación que parecía ser la más alejada de la recepción; entre otras cosas, no salía agua caliente en la regadera, y precisamente la "razón" que nos dieron fue que esto era por ser la habitación más alejada!! La persona más amable fue el señor que vino a ver qué pasaba con la regadera, y quien nos apoyó para que nos cambiaran de habitación.
5.0
Good location
Under staffed at front desk, restaurant and bar
10.0
Everyone was so nice and helpful. A great atmosphere to stay at!
A little hot in the hallways, but nothing really!
8.0
Quiet
free breakfast. We assumed continental breakfast would be free. Also thought there would
Be more shops on a river walk
6.0
Size of the room and helpful valet staff.
The desk staff were not too friendly, didn’t give us directions to our room or tell us check out time, just gave us the key. Not even a smile.
6.0
The room was spacious
The gym was great
The Wi-Fi in the room was one of the worst I can used in an hotel of my life. In the lobby, it was correct.
The room was not done during our 2 nights stay. We had to ask at the reception in the afternoon.
10.0
Staff there are absolute best, they are genuinely friendly. The room was super clean and the bed quality was fantastic, slept great. It’s my eighth stay there and looking forward to the next stay. Kudos to Moe at the front desk. The Riverwalk is a good thing to do in the morning, beautiful, and you can see the city across the river.
It rained !! Staffed needs to work on that. Lol
10.0
Clean and stylish
Poor internet connection in our room
4.0
Location
I check in the property and the customer service at desk was awful and the room I booked had someone already in it
7.0
Für unseren Zweck, den Besuch eines Spiels der Jaguars, war es von der Lage perfekt. Mit dem River Taxi ist man in 10-15 Minuten am Stadion, muss meinen Parkplatz suchen und kann entspannt zum Football anreisen. Das Frühstück war sehr lecker und das Personal sehr bemüht und freundlich.
Zum einen kostet der Parkplatz über 10$ die Nacht, was wir schon etwas viel fanden. Zum anderen war unser Zimmer sehr hellhörig und die Nacht über dadurch sehr laut.
10.0
Easy check in and check out. Holding the bags after check out on game day was perfect.
The water filters on all floors were bad or needing to be changed. And there was no water in any of the vending machines. During breakfast the staff was slow bringing drinks but the hotel was packed so maybe they aren’t used to serving that many people at once.
7.0
The room, the bar/ restaurant was nice and clean. The staff is nice.
The location was not pretty at all. There is nothing to walk to.
8.0
Comfortable room
Looks not well kept on outside. Looks great inside though
8.0
Location, updated rooms, updated bathrooms.
You can hear literally EVERYTHING from the next room.
So if you have kids I recommend doing something at night because they’re gonna here what is being done next door.
7.0
Location to what we needed. Bed was comfortable.
Pillows. Paid parking. Breakfast. Shower.
5.0
The hotel looked nice
We arrived after 4pm, we quickly got ready noticed that there wasn’t enough towels for 4 of us. So we used our own towels as we needed be ready quick.
When putting the had towel on the sink saw it was disgusting and full of faeces!
We chucked it in the bin, went to reception to request that the towels all be changed.
We arrived back around 10.30pm and the towels still hadn’t been changed or moved!
No apology but cleaner came to move it!
Reception lady did not explain how to get to our room, or give us vouchers for breakfast next sat which wasn’t great however two kind male staff came to the rescue.
The same reception lady that didn’t check the towel issue had been resolved whilst we went to the jax jaguars and dolphins game.
10.0
The staff remembers your name from the bar, front desk, and breakfast buffet.
They answer any questions you may have in a "glad you here" kinda way.
That the lobby punch was only for check-in. Many properties have expanded their customer experience to service to all throughout the day.
5.0
The bed was great, however, the room was dark, dingy and in line with the whole complex - 30 years too old!!
I survived two nights but that was far too much for me. There were no glasses in the room you could choose between a plastic cup or a paper one. I was too frightened to try the in room tea/coffee maker as it looked like the water in it was full of green mould. No compendium in the room either so no clues on what why and where!
7.0
It was a nice hotel the bar was nice.
Decent it was a weird smell when I walked in like old mildew but I took my own cleaning supplies. Also the lady who checked me wasn’t very nice and she also wasn’t helpful at all.
9.0
The associate at check in was EXCEPTIONAL, She was very helpful.
Pool was awful, dirty
7.0
Room was spacious. Beds were comfortable. Staff was very friendly.
The area surrounding the hotel wasn’t the greatest. Parking is not the best either. Have to park far away from the entrance unless you pay for valet parking. Food in the breakfast place Pier 1515 was terrible. Couldn’t even stomach eating the scrambled eggs.
9.0
The staff was beyond nice and helpful.
Valet was not outrageously priced either.
Beds were a lil to soft but ......
We will definitely be back.
Beds were a little to soft for us but we managed.
Hotel eggs always disagree with our stomachs.
FAQs
How much does this hotel cost compared to others in Jacksonville?
The average price for a rental in Jacksonville is $176 per night. This rental is $69 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Southbank Hotel by Marriott Jacksonville Riverwalk. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Southbank Hotel by Marriott Jacksonville Riverwalk. Enjoy the water!
Is Southbank Hotel by Marriott Jacksonville Riverwalk pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Southbank Hotel by Marriott Jacksonville Riverwalk?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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