The hotel is beautiful - such a fantastic building, The location is great to start exploring the sights of the city. The bar was also very unique and impressive in its design, they made decent coffee and offered good food even late. The room was in general big enough, apart from the bathroom (see below). The design was special, but we appreciated it. There was free water and wifi.

The bathroom was a challenge, and we are not big people! It is so tiny that it was really difficult to close the door when you want to use the toilet (or shower). We had to stand over the toilets with legs spread wide and squeeze it along so that it would close. For the price and overall experience of the hotel, this was the biggest disappointment for us, as we would not have expected that to be such an issue. The wifi did not work one of the mornings, but I guess that can happen. The room made some annoying noises such as a clicking sound that would not turn off.

Excellent location for walk touring all the memorials. Excellent restaurants nearby. Wonderful staff.

Could use more storage near the sink.

The location is close to everything by foot. The room was very nice decorated and clean, big enough; great sleep quality, very comfortable beds. The Nespresso in the room refilled daily a big plus. Excellent value for money, considering it is a 5 star hotel in Washington Central Area.

Could not open the windows, maybe this is the building pattern. But the AC worked very well. Also it was a misunderstanding with the extra resort fee, but due to Booking, it was quickly solved. So, nothing really to complain about.

staff and location

We only had breakfast once and the portions were very large! We did get coffee every morning which was a great convenience, and the customer service was excellent. Wine and Cocktails at night were very good. Everyone we encountered was very nice and helpful.

The Riggs was all we hoped for and more. The staff was extremely friendly, from the doorman through to the manager, they were really looking out for us. The location was superb, we could walk anywhere or take the hotels bikes free of charge. It's so close to the mall and there are really good places to eat around (Clydes is a must), the Ford theatre is just the next street down and there are quite a few shops all in walking distance. The capital one arena is close as well which was a plus as we went to see a game. Directly opposite you find the National Portrait Gallery where you can find paintings of all US presidents and a very enchanting indoor garden. We really felt at home in this beautiful hotel. Our kids loved the hotel as well - it was really a great place to stay at as a family and super kid friendly. We will make sure to stay here again when in DC. Loved it.

The bed was really comfortable and the room very clean. Breakfast in Cafe Riggs was fantastic!

The air con unit was pretty noisy and walls were quite thin meaning we heard our neighbours a lot but nothing ear plugs didn’t fix.

Warm and welcoming with a lovely clean, modern and spacious room, thank you!

Trip was for our teens and they were in heaven, everything was at our fingertips, and they didn’t want to come home.

Bar/restaurant. Staff.

Room too small. Sink within room.

Spacious rooms and great location. Hotel was clean, staff was friendly and accommodating. Room was very roomy and nice. Bathroom was huge. The lobby area has a near decor and vibe. It was a great price.

Location is fantastic, as was the staff.

Door to the bathroom was a bit awkward. A small dresser would have been a plus.

overall it was a great hotel and we plan on staying there again in the future Very clean and in a great location for what we were seeing, the view from our room was fantastic. They were also able to upgrade us to a more comfortable room.

Great location (close to Capital One Arena), nice rooms.

This was top notch. The room is so spacious, the bed is comfortable.