It was beautiful. The rooms were gorgeous. I liked that you had to use your room key to go up the elevators; extra safety.

The cost of parking.

Rooms were good sized and bathroom tub was one of the best we've stayed at. Staff was friendly and helpful. Starbucks was in the building to get coffee when you wanted it.

Missed room service the first day. We missed the private toilet setup (water closet) with the toilet in the main area of the bathroom.

Good location.

I expected much more for the cost of the room. our room did not have any drawers it. No place to put your clothes.

the staff was fantastic. I made an error with booking but even though it was after midnight the front desk came up with a solution and really took care of us

Room was incredible. Amazing view. Huge space. Luxurious bathroom. Huge soaking tub with a bath bomb. Cozy room in all aspects. . Amazing value. I want to stay here again and again! Will be a frequent repeat guest. 10/10 would recommend.

Cannot think of even one thing.

the hotel was nice

bed wasn’t made. didn’t clean the room after first night. couldn’t sleep well enough to get a few hours of sleep.

location

The room was exceptional, the room service first class, the menu met my needs and delivery was prompt. The staff was so friendly - every day as I left and returned from a harried day, they treated me as a welcome guest.All around it was great. Also, It is within walking distance of the train to the airport ($3.00 train instead of $40 taxi) plus it was near the Convention Center, good restaurants, movie houses, and the Paramount Theatre.

Clean and quiet. Friendly staff.

Couch was so uncomfortable. The constant tipping was obnoxious. We paid for a suite and valet and were expected to tip on top of the upgraded charges. We didn’t bring a lot of cash, just planned to use our card. This was super frustrating and ate up all of our cash. Also it was an added chore that got cumbersome. Ridiculous.

staff were very accommodating to me being that I was on crutches. they were running to the door to open it for me with a polite have a good day or how are you feeling today?