Holiday Inn Express Hays, an IHG Hotel
About this hotel
Located in Hays, this charming hotel for $67 per night is a fantastic choice for your next break. This hotel is located 2.5 miles from downtown Hays, Kansas and the Sternburg Museum of Natural History. It features an indoor pool and rooms with a refrigerator and free Wi-FI.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Map of Hays, KS
Reviews
4.3/5.0
Excellent(422 Reviews)
100% verified reviews10.0
The breakfast staff WAS AMAZING! So kind, nice, helpful, just phenomenal.
Pool was a little cold, but normal for an indoor pool.
9.0
The breakfast was good with a variety of foods to choose from. The rooms were clean and comfortable. The staff were friendly.
We stayed in room 318 and the shower head had some hard water buildup. But overall we really enjoyed our stay.
8.0
The hotel is in a great location, easy access, and very well-maintained. Our room was very nice and clean and extremely quiet. The bed was a little too firm for us, but comfortable enough. The breakfast offered a nice selection of items and the breakfast area was one of the nicest and cleanest we've been to. Continuously picked up, tables wiped off, and the buffet area was continuously filled.
We had booked with booking.com for our room. When we checked in, the front desk clerk advised us that our room had been changed from an Oversize King Studio with a Sofa Bed to a Standard King. We had booked the larger room well in advance so we would have the extra space to be able to visit with friends while we were back for our 50th class reunion. The front desk told us that booking.com had changed the room when updating our reservation, only to find in checking further that the hotel no longer offered this type of room and the hotel had made the change. The clerk went on to tell us they had a long list of outstanding issues with booking.com that had not been resolved, and this did not come as a surprise to her. We have worked with booking.com for years now, and I found that statement hard to believe! I contacted booking.com when we returned home, they checked into the reservation, and we had an answer in less than 48 hours. Thankfully, we had booked the reservation during a holiday promotion, so we did not pay an excessive amount for the larger room. I would have just preferred an honest answer from the front desk clerk. Instead we got - "It's booking.com's fault, we are sold out for the night - this is the best we can do, your room is on the top floor - here's the key. Checking out was not any better. Handed in our key, the clerk just looked at me. I said we're checking out, and that we had already pre-paid for our room. I asked if I could please have a receipt. She said - no, you booked through booking.com - they'll e-mail you a receipt. Never had that happen before at ANY hotel we have stayed at! I hate writing a "What didn't you like" review, but this was a disappointing front desk experience at a really terrific hotel! DO NOT let this deter you from staying at this hotel.
9.0
The gentleman that checked us in was very nice! The location was nice. The breakfast was good. Enjoyed the pool area.
9.0
Comfortable hotel with friendly staff
9.0
Easy to find and park. Easy check in. Rooms were good sized.
10.0
Staff at the front desk very helpful . Breakfast was good
Nothing
10.0
Friendly staff. Good breakfast, clean rooms and property was we kept
5.0
Slow elevator
Price
7.0
Just off the freeway
Property was just fine.
9.0
Updated facility and friendly staff
4.0
NA
All the doors in our room (316) wouldn’t stay shut and or lock tv remote barely worked and it smelled weird and musty in the room feet were black after walking from bathroom to the beds. And the beds were like sleeping on a rock
10.0
Good breakfast and coffee.
8.0
it was noisy above our heads like people running
10.0
very comfortable
great location
breakfast could of been a little better but due to the large groups there those days staff did great keeping up with food
10.0
The breakfast was hot, delicious, and a ni e variety!
The only thing that would have made our stay better was quieter quests. There was a lot of noise early in the morning - but that wasn't the hotel's fault.
8.0
Standard-good. Nice lady working there.
6.0
Location
Bed I sunk in a hole.
Shower head too high and took 4 minutes to get hot water.
10.0
Comfortable beds and pillows. clean rooms. A variety for breakfast. Friendly and helpful staff.
n/a
1.0
Booking.com confirmed to me hotel said I could have a room with a bathtub. Only had a shower. They offered me an upgraded room with a tub but said I had to pay the difference. I declined. Hotel said booking.com lied to me. Said Booking.com lies all the time.
Ran out of omlets and bacon an hour before over. Waited 30 min for more omlets. Then they were still frozen in the middle and they ran out again.
10.0
The BEST pillows!
FAQs
How much does this hotel cost compared to others in Hays?
The average price for a rental in Hays is $90 per night. This rental is $23 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hays, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hays, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hays, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hays, an IHG Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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