Rooms clean and confortable

Extra charge for a room that was not as advertised. We tried to have the price adjusted but the hotel management refused to refund around $40--really? We make an annual trip to this area for Thanksgiving and will never stay here again because of a $40 overcharge for one of the rooms. Sad because the hotel was nearly empty.and you'd think they would appreciate the business, but they didn't. Also--front desk help was excellent and really went out of her way t help, but it was the hotel management that is the problem.

There was an issue with my booking that was 100% my fault. The woman behind the counter fixed everything and made sure to make me know that everything was okay. She was so kind and I really appreciated everything she did.

close to our destination

Expensive, internet was not working, pool was closed, beds were rock hard, and room cleaning was not good, things were in room from last occupants.

The staff were nice enough and responded to our complaints but it appears the owner isn't investigating in the place.

Mold in the two bathrooms (we moved from the first). Lack of comfortable furniture (hard to believe!)

Breakfast was mediocre. Sausage biscuit needs directions for microwave. No cereal. No bagels. Bread for toast not very appetizing.

Only one coffee for two days and two people.

Poor

Lack of choices and lacked appeal

Right next to the Renaissance fair.

Pool was not open due to construction. Very dark in the lobby. Security latch on door was missing. Water handle for shower fell off ,not screwed on

nothing

The staff was horrible, especially Roy the pool was gross. Nothing worked(lights, vending machine. Beds too hard

the shower nozzle was broken. the curtains and lamps were dirty. the pool wasn’t opened. and no where did it say that

The Shower was very nice. It was near Hershey park and was within our budget. In these times Prices go up sky high but Comfort Inn was Great. Thank You all

N?A

location, comfortable bed

pool closed, breakfast not well stocked for time frame given, no coffee, ground floor restroom closed.

The hotel was disgusting. We payed over $200 for a hotel with a pool and that serves breakfast in the most it did not and the pool was closed.

There was greese dripping from the microwave in our room. There was pieces of black plastic in our bed. Also the AC unit would make its own temperature after we would set it.

The only good thing is how close it is to the interstate, but still in the middle of nowhere (to consider if planning on arrive late night).

Dirty, sofa bed mattress completely tore apart with the springs visibly exposed, dirty fridge, dusty AC. We request a room change but after an error on booking.com (they said), they "had" to charge more, still waiting for the refund of that extra charge. "Breakfast" is a joke, only a few bagged muffins, not even milk or cereal. Also rancid warm orange juice and cold coffee. Stay away from this place.

Place exceeded expectations. Staff friendly and helpful. Room clean, plenty of towels. Very good trip.

N/A

Pool was closed. Credit card problems

it was pretty clean

bathroom was out of order

the staff was nice/polite

the bathroom had mildew on walls there was a leak by the door and stink bugs I had to kill all night long my kids were scared of them so I had to kill them so they would fall asleep

absolutely nothing

no pool or fitness center, NO TV SERVICE, no full breakfast,

Only hotel next door convenient to Mount Hope Winery currently.

Price was a little high for the averageness of it all, but there's no next door competition any longer to keep price more reasonable.

Very nice hotel

Nothing was a lovely stay