I really liked the rooms very spacious. We also enjoyed the beds very comfortable. Shower pressure and water temperature was great.The wifi was great my kids got to play games online with no issues. I like they served breakfast in the morning and they mixed it up each day.

I think they need to update the hallways it looks very old. Also the doors should be updated they look old and also don't shut very well you have to make sure the door closes behind you. Elevators are very small. The bathroom in the room was also very small. I also think breakfast should be served a bit longer.

Staff is phenomenal Bed was comfortable Water was hot Good maintenance of bathroom

Low water pressure Smelled like feet

location

none

rooms were lovely. location great.

breakfast was included. wasn’t great and the restaurant was nowhere near the standard of the hotel more generally

The hotel is modern and is in a great location. Love the look of the room.

Unfortunately, the bed was not comfortable. I probably would have extended my stay had the bed been comfortable.

Breakfast

The breakfast time could start earlier

it’s close to the freeway and restaurants

nothing at all it was perfect

The front desk clerks are so friendly and the cleaning staff are so accommodating and it’s so nice to be greeted by the staff as you’re walking in the door or anywhere through the hotel. The complimentary breakfast was just right. It was delicious and the area was kept clean by the kitchen staff. There was this one lady that I saw twice, (wish I got her name) she was the most friendliest and always greeted me with a beautiful hello and smile. I’m from Hawaii and the entire staff there treated me with the Aloha spirit. Mahalo(thank you)

Wish there was more lighting around the parking area as myself and my friend were women.

This hotel is convenient to freeways, the outlets, the hospital, and getting to downtown Orange. The staff are terrific and make this an inviting place. The gem at this hotel is the on-site restaurant, Anepalco's, that opens at night. It's fantastic and there seemed to be more locals there than guests.

The hotel is clean, it's just a property that is really showing it's age. It needs some serious re-working and/or remodeling before it becomes simply a rundown hotel. This isn't just a cosmetic issue, it's the spackeling of so many areas and items in the hotel room to cover weaknesses that overwhelm the room and one's experience. These kinds of issues are also obvious in the hallways of the hotel. We stayed here several years ago (pre-Pandemic) and were sad to see its decline.

was good

i like it

Friendly staff, clean, good value

Room was clean, quiet and comfortable. The Location was close to the freeway and convenient for our destination. Breakfast was very good.

Clerk claimed couldn't find our reservation and sent us to the Ayres hotel next door without much effort to find our reservation. When we returned from Ayres after obviously not being reserved there, the desk clerk checked again and finally found our reservation and claimed our name was entered incorrectly. TV was not working in our room and initially advised by the desk that maintenance was not around to look at it until next day. When I advised them that we were only here overnight, the desk clerk had to come in and troubleshoot the problem (loose cable). The hotel restaurant is not open on Sunday and we had to travel out into town after a busy day on road to eat. It was not disclosed by the desk at check-in that the $100 incidental deposit is an actual charge and takes 3-5 business days to refund. Apparently, there is a "card" by the desk explaining the policy (from my follow up call to question why the charge was not reversed).