The shower floor was dirty and the bed skirt was dirty

staff was exceptional very good people.

breakfast not greatest

polite staff

Breakfast is limited at the moment.

The room was not cleaned. The shower had hair and there was candy in the coach and on the floor.

We booked a suite for 4 people. When we arrived to our room it was one queen size bed. We went back to the front desk. Amy at the front desk informed us that the manager moved us out of our suite because it was booked for 2 adults. I showed her the reservation/confirmation and it clearly had 2 adults and 2 children. She proceeded to tell us she would probably get in trouble for moving us and she wasn’t going to charge us extra for the suite. I am not sure where she would have the right to charge us extra when I booked the room online. The pullout coach had nerds candy in it and on the floor. The shower had hair in it and on the bathroom floor.

the location

I booked this stay almost 2weeks in advanced and had the appropriate funds ready and available for this stay with a set price ! upon check in I’m charged another price along with other service charges that I have no idea what they are ! I stay my 8 days like booked and upon check out this morning I’m charged a 3rd price for my entire stay and I get upset and the clerk is arguing with me saying that I’m wrong!! no ma’am I booked this literally a month ago and you are charging me 1200 dollars upon check out when originally I booked for 1124.86 and when I checked in you only charged 1036.82 like get it together

Very clean, front desk very helpful.

Restaurant bar next door permanently closed.

Only breakfast sandwiches and yogurt. Little disappointed but I am sure because of CoVid.

Needed more

nothing

there was a cockroach in my bathroom