Good location relative to Vanderbilt Cancer Center

Parking challenging for larger vehicles

Nice and clean

breakfeast was NOT awailable. only some b3aquit I couldnt name..... may be too long a walk toi- center 1 Hour ... else ok

Very attentive cleaning staff.

Coffee and breakfast availability wasn't consistent, put of four days it started rather late twice. Room wasn't ready when I arrived at 5pm, had no bedding whatsoever.

Location was great - was there for events at Vanderbilt U. Parking was adequate.

Rooms need a remodel - very old, stains everywhere. Conditions were sub-standard for hotels nowadays. Staff was very uncommitted - did bare minimum. The "breakfast" was pre-packaged granola bars or stale pastries. Coffee was usually empty - requests for more went unfulfilled.

The location was excellent!

I had to ask for a hairdryer, glasses and cups as they are no longer kept in the room.

Jay was wonderful at front desk.

I am very upset with booking.com. I have used you exclusively to book my travels. I am now traveling to Vanderbilt Hospital for cancer. You charged me 147 dollars. Their site charged only 115, but I was stuck because I trusted you. YOU were supposed to get me the best price and you did not. I will never use you again, you have lost a lifetime customer. On top of that, the bed was the worst, the sheets didnt seem clean, the shower had someone else's hair in it and the garbage can had gooky stuff on the bottom of it that housekeeping didnt clean. It was dirty!

nice staff

there was mold in bathroom, it was not worth the cost the beds were like pull out couches the breakfast was grits and oatmeal

they had bugs

The staff tried to be helpful

Our room cost $273 for one night. The rooms are old and outdated. No amenities. Worst of all, we discovered that the door to our room never locked. You could simply push it open without use of a key card. This is a HUGE SAFETY ISSUE. I did notify management, but if you choose to stay here (please don’t), do not stay in room 439! It does not lock. Also, between the noise of the refrigerator and the noise from the AC, it feels like you are sleeping on the tarmac of JFK airport. If you plan to take a shower and want hot water, turn on the shower, then go downstairs, have a cup of coffee and a muffin, and when you return, the water might be warm.

Room accommodations were fine!

Dead bug hanging from ceiling.

Good car park

it’s overpriced over the weekend in Nashville.

nice to take dog out for walk

the bathroom smelled like an open sewer.

I ran out of toilet paper my first day because the roll was already more tan halfway done when I arrived, and there was no extra toilet paper in the bathroom. I'm pretty sure the ceiling had mold because there were black spots throughout it. The hallway and my room also wreaked of marijuana. It was gross. For THAT price, I expected so much better.

The lack of attentiveness from the staff, the disgusting ceiling, the scent of marijuana that was getting into my room through the vents. I would have asked for a refund but I am not a Karen. For over $600 for only TWO nights, it was not worth it at all.

Rooms were clean and the amenities were upgraded recently.

No coffee maker in the rooms. Breakfast had a poor selection. Probably one of the worst breakfast offerings I have seen.

friendly staff

bed sheets were dirty (dirty paw prints on the top sheet), when we arrived the window to the unit was open for some reason and it was hard to close, all countertops had crumbs of some sort