Staff were extremely nice and that made up for deficits

Room was hot even with ac full blast. Bathroom had mold in shower. Fake eyelash (not ours we don’t wear them) stuck to blanket for fold out bed.

Beds were comfortable

Did not know we had to pay extra to park our car until we arrived. Night staff wasn’t friendly. Elevator floor was broken, only one elevator worked and it was extremely slow.

It was conveniently located to downtown, ans has a parking garage

Pool was unavailable, air conditioning was extremely loud and room was humid

Location of the hotel was great! Major attractions were within walking distance. Shantel, also known as Shanny Mae, was awesome! She was working the breakfast area, but she made sure all of our needs were taken care of and addressed. She was great!

Front desk staff was not very friendly. We spoke to 2 different front desk agents, and both were not very friendly. When we approached them, they seemed to be bothered by guests. Hotel had only one elevator working, so to get on the elevator, it was a long wait at times. When we go to the room, one of the dressers had a loose handle on the drawers. The TV in the living area also didn't work. Maintenance eventually fixed the problems.

I liked the bed and the kitchen.

I didn't get the room I originally booked. I booked a double bedroom I was put in a king. My rooms weren't ready til 7ish. The air would not work inside the room. The hotel didn't offer any accommodations. They say that they were going to issues a refund but never did. This is around the time the tornado hit. The elevator was not working properly 😐 so we had to use the stares.

I loved the view....

I didn't like the fact that we didn't have a microwave or refrigerator in the room....or on the property.

staff was great

location, parking, access to room

Because of using booking.com we could not cancel. Due to illness could not make it first night so when we arrived the second night they had put us no show and canceled our reservation. I will Never use booking.com again and pass on to friends

the gated garage

it was very clean and we liked the location. we were there to see Clinton’s museum and we could walk there

we really don’t have anything that we didn’t like

very nice and clean, good location near restaurants

parking garage, security, location and nice suite

All

Breakfast