Clean and comfortable with stylish upgrades. Great location walkable to everything and next to a parking garage. Loved the bed and linens, slept like a baby.

nothing

Location is fantastic. Walkable to everything!!! I love the little bar restaurant in hotel lobby which had live music the evening I was there. The staff super helpful.

You cannot beat the location. You are close to some of the city’s best restaurants, you are within walking distance of Bay Steet and City Market. The hotel is clean and the staff very friendly and professional.

No complaints, the hotel was as expected, parking was a trick because of construction and one way streets, but that is not the hotels fault. Oh, and it rained, that was a bummer.

Nothing

Smelled and dirty

The breakfast was good. The location is excellent. The valet/bellhops were very friendly.

The front desk clerk, Kyla, checked us in. She was not informative, she was distracted and not at all welcoming. You are listed as a 4 star hotel that’s why we chose it. But she gave 1 star service. After she gave me the keycard she didn’t direct me to the elevators, didn’t tell me the amenities or acclimate me to the hotel AT ALL! Someone was being checked in next to me and they were getting excellent treatment and I mentioned this to her and she just said sorry and didn’t make any attempt to rectify. I later came down to tell her. She was apologetic and gave me the intro but it was too late. Unacceptable.

Everything was perfect. Great location for exploring central Savannah, very helpful staff, comfortable and exceptionally clean room, and a roof terrace with a pool.

Everything was perfect. My only recommendation would be to avoid paying for the car valet, and park in a public garage around the corner for a fraction of the price

Josh was fantastic in the restaurant.

While Josh was great in the restaurant 2 others kept asking if everything was OK between every bite. Very annoying. The facilities were a bit dingy. Additional fees were ridiculous. Destination fee; valet fee not to mention taxes..discounts for trolley tickets but no concierge to give them..more cons then pros. Location was acceptable.

Front desk team amazing and very kind