Courtyard by Marriott Pensacola Downtown

Very clean and nice

Shower knobs were a little confusing

The staff was friendly. When I called for extra towels and soap after two days it was there in less than 5 minutes. Very friendly. The outdoor patio and fireplace were very cozy. We stayed out there visiting with our adult kids for a few hours after our dinner together.

The rest of the staff was welcoming and excellent except the woman mentioned above. There was a long haired guy that went out of his way in checking us in just by so welcoming and helping us out with anything else we'll. Great rest of the staff. Again FIRE the other woman. Unprofessional idiot.

There was a rude black woman behind the front desk telling me "to go find another hotel" just because simply my mask had just broke. I had been there 2 nights already AND had already PAID. So I responded with "no I'm fine. Upper management needs to address this woman which they will probably not. FIRE this woman she is in the wrong profession and makes the hotel have a bad name. FIRE HER.

The property was nice 👍🏿

No jacuzzi

The location is close to a lot of restaurant and gas station.

The room was not that clean and when I used the coffee maker the alarm went off. No breakfast food on weekends.

The housekeeper was exceptional. She always took care of all my needs; I really appreciated her service. Brought extra pillowcases and towels; did not have to wait long to ask again. I think she deserves a bonus.

I didn't like the fact that there was no room service and Star Bucks did not have my Black Tea. I think there should have at least been free donuts or bagels and coffee. Maybe you can take this into consideration.

The bed was great to sleep on. The room was great and had black out shade. The location was great as well walking distance to restaurant.

Surrounding with bar and restaurant easy crossing to the pensacola beach

We been there 4-5 days No mate come clean our room at all We're asking for new towel so many time till the some guy he bring for us elavator broken on the weekend ;-(