Qualidade das instalações, staff, pequeno almoço incluido, limpeza

Na

Fantastic staff. They were pleasant and always smiling. Complimentary breakfast was the best I have had at any hotel with lots of free coffee.

There is nothing bad to report about our stay. I cannot think of anything that would have made it better

All

Problem with the breakfast very small found a roach on the table other that fine.

Everything except the beds

The beds are hard as a rock

Staff was nice

The room was not the room I booked. The bed was uncomfortable

The staff was amazing!

this stay was the worst stay of any hotel, let alone Marriott I’ve ever had.. I checked in on Thursday night and checked out on Sunday morning. My room was never service once. I never received clean towels or clean bedding. Saturday at 12p I asked the girl in the hallway who was servicing the rooms if she can clean my room. She said she was not scheduled to clean that room and another girl would. I said ok and left for the gym. I came back at 3pm and noticed my room wasn’t cleaned. I asked the girl in the hall if she can service my room. She said no because it wasn’t ok her schedule. I said ok, is it on someone’s schedule to service? She didn’t know. I called into the service desk and requested my room be serviced. They said they would send someone. 20 minutes later I called again and they said they weee trying to get a hold of someone on the floor. We’ll no one was left on the floor and I told them this. At this point I went downstairs to talk to a manager. And I said just give me the sheets and I’ll change my bedding. Because my wife was with family prepping for a wedding and I had to get ready, and since the room wasn’t serviced I just wanted the sheets to service myself because I didn’t want yo come home at midnight and service the room with my wife after a wedding. They said they’re have someone service it. This was 3:45om. I said it needs to be after 5 because I need to get ready. They came immediately. I said I need the room and they’re come back but they gave me the sheets. It was the wrong sheets, they gave full when we had king. They said they’d come back after 5 with a new comforter and sheets. We got in at 1am and they never came back and well that’s exactly what happened. My room was never serviced and I had to service it myself. Management did nothing and the girl at the front desk gave me more than enough hassle when I requested to change my card that I had on file. She argued with me in front of my wife and that was embarrassing.

The staff was wonderful. They treated us like extended family. We felt very wanted and welcomed.

The room was not what we paid for that weekend. There were "unknown" stains on the wall in the main bedroom, the living room chair was scratched up and not clean, the living room couch had "Suspect" stains on the cushions as well as stains on The bottom of the bed in the second bedroom. The second bedroom had a 6 x 24 inch space of pulled up carpet. The bathroom had a stained and unfilled hole in the fire sprinkler with a bath tub that needed some better caulking and drain coverage. I did not feel clean in the room and I avoided sitting anywhere but the kitchen table. There was no housekeeping the entire two days. The hotel was quiet but outside the room, a little humid. A decent exercise room. Management really needs to tighten up on cleanliness and maintenance. The parking lot was clean but I did not feel 100% safe going outside at night as the hotel is open in kind of area that you want to keep your head on a swivel.

Friendly and helpful staff; decent breakfast

weekend charge to my hotel was not disclosed when I booked the hotel. Closet overhead light was too high and not turning on; part of the wall panel to the left of the tv that is lifting; bathroom door does not close well and does not lock.

Staff was amazing, especially Valaina. She was super personable, it was like dealing with someone I’ve known for years. Definitely plan on staying here again, as long as she is here.

Beds pretty comfortable Very good location near Charleston Quiet location very good breakfast

The location was phenomenal and conveniently located to everything we needed during our stay. This was also the friendly staff I have ever encountered. Mrs.Krystal is an absolute angel.

Beds could’ve been a little softer

Good breakfast and room amenities

Bed was rock hard and pillows were moosh

Rooms clean...bed comfortable..quiet

Pool not clean...filter not on...sand at bottom...hair floating

Lady at the desk. Breakfast

A/C didn't work in 2nd bedroom. Shabby window dressing and shades were hard to close

Grills are nice. breakfast is good.

if you have a big truck or pulling a boat, you will have a tough time getting around building and no where to park a boat.

It had everything you need for an extended stay. Body wash, shampoo and conditioner smelled great and there was a sufficient amount. Maintenance staff was very friendly.

It said it had a social 5-7 p and it did not. Gym only had free weights and treadmills. Room was always humid. Tv is way too small !!

Clean and very friendly staff

The hallway had a weird smell but only in the hallway

the suite distribution, the breakfast and the bathroom facilities

no shampoo, conditioner and d soap... with a party of 6bwe only got 4 set of towels

Clean. Breakfast was great

Check in staff were very disorganized. Peoples rooms couldn’t be found. 5 hrs after I checked out I got a call asking me why people were still in my room!?!?

We couldn't access the exterior doors with the key card, so grilling and going to the pool would be a bit challenging. We just decided not to use those facilities since it wasn't accessible to get back in.