easy access, clean, breakfast options were good

Could have been a few waters in the refrigerator.

nothing. They charged me and then told me dogs aren’t allowed. They still haven’t refunded me.

the staff.

It was very clean and comfortable with Avery friendly staff

Staff is always friendly

The room was clean and bed very comfortable

The hotel was easily accesible to the interstate. I can just brag about how clean and accomodating the staff members were to us.

easy to access. good handicap parking and facilities

really bad beds, chair in room uncomfortable, automatic shades didn’t work. details missed like all decaf coffee in room. breakfast was good but things not kept refilled, pancake machine not working and tables not wiped down.

beds

light in bathroom

The property was everything you’d expect from a Holiday Inn Express, updated, clean, and comfortable. Great hot breakfast.

Check-in was supposed to be at 3:00, but room wasn’t ready until 4:30 plus there were dirty bed sheets on pull out couch. Check-in time wouldn’t have been such a big deal, but we arrived at 3:30 after driving 8 hours and needed the rest.

Did not have a restaurant in hotel

the property was great! it was clean and a great location if you are going to something in STL.

it took the staff 15 minutes to even acknowledge us when we were trying to check in. They didn’t even look up and say, we will be with you in a moment until after we were standing there for 15 minutes. They were having a bad day, but they could have at least spoken to us while we were standing in front of the desk.

Breakfast was amazing and super fresh. The room was spotless and comfy. The location was close to Saint Louis and everything else we had on our itinerary. If and when we come back I would definitely stay at the Holiday Inn again.

The lady that checked us in asked 3 times what were in town for. Seeing that I was there for a funeral that was already going to be a hard day I didn't really feel like answering the 2nd time around. Maybe find some type of other conversation to have with your guests?!

Breakfast was good. A couple on your machines were down. Orange Juice and Pancake machines was not working.