I liked that it wasn’t far to walk to the Falls.

I didn’t like the parking garage was across the street.

todo

Individually packed and you have to wear gloves and mask before getting your breakfast and we just chose to bring it in our room for extra safety.

You have to pay $5 per night if you use their very dark and isolated parking across the street that should have been free for guests so we just park our car on the street infront of the hotel.

Nice location, good price

The location was perfect!! Front desk clerk Angelo was perfect!! When I checked in and asked for water side, he gave us the last one. I told him it was my birthday and he got excited for me saying there were fireworks going off at 8pm and where the perfect view would be (from our room and/or rooftop). He gave us the rundown of everything available and then brought up a gift of champagne and sweets for my birthday. He needs to be recognized as he went out of his way to make us feel welcomed. I can't say that anybody else did that there. I had to cancel reservation in Ontario as I didn't realize it's a lengthy process to get passports so hyatt place was definitely the best pick for the American side.

Breakfast definitely could have been better and they might want to check the shampoo/conditioner bottles in showers (were empty).

You can walk to Niagara Falls and restaurants

There is no fun for children and young people

The front office executive Angelo was extremely professional and gave us a warm welcome. The room was great and there were free snacks and beverages. The restaurant and bar offered great food and drinks at an affordable rate.

The breakfast spread could have been better

The hotel is beautiful. Very clean and staff is nice and always willing to answer any questions you have.

Due to where they are located, you have to park in a city run garage across the street. The garage was run down and only had one elevator that worked and it was a mess! This has nothing to do with the hotel. They can not help that. However, we wish the city would take more pride in it since customers are using it daily!

I liked the location of the hotel

Room wasn’t cleaned, Bathroom door broken, had to get bedding from the front desk

Muy buena ubicación i excelente desayuno muy bie todo les recomendaré a familia i amigos

La verdad picona i avía piso a

Prime location and breakfast good.

Full of some bugs and caused heavy rashes and itching.

Clean and helpful staff

You have not returned the misc deposit collected from us, we have not used any of ur facility, pls update us

Website

Liked

breakfast is good, the hotel is very close to the Fall park

Die Lage zu den Niagara Falls ist genial! Ca. 300 Meter und man ist direkt an den Wasserfällen.

Ein einfaches Frühstück, das auf Pappteller und Plastik serviert wird. Für so einen Preis undenkbar!

Comfortable bed and location.

I was disappointed there were no toiletries in the bathroom; ie, lotion, soap, makeup remover, bath mat. I requested some from the cleaners, but they said they were out throughout the whole hotel. The room had not been vacuumed.

Good location.

Parking garage did not seem safe. Someone kept slamming doors repeatedly while we were trying to sleep.

The room was perfect. I loved the shower, bed, view and sofa.

The breakfast food was okay, but ran out quickly often. There was barely anywhere to sit every morning.

The location was great. Front staff very friendly. Breakfast was good.

Front entry should be spruced up a bit. Parking garage scary at night. Sofa bed was soiled so no one wanted to sleep on it.

Complimentary breakfast. Convenient location.

Parking area smelled of sewage. Poorly maintained.

It was a well operating system that I found at the hotel. From the Reception to the Housekeeping. Cleanliness. No foul smell. It was perfect

The attitude of a couple of staff members at the Breakfast service. Very offensive. If that is addressed every other area of the the hotel was perfect.

We found a scab in our bed along with other evidence that the sheets were not changed

Location

Breakfast was not great. Sofa bed was uncomfortable

Wonderful location, nice staff.

. Edit: almost 1 month after our stay - we have not got the refund for the overcharge of 140 usd. i don't recommend a hotel that charges a different amount, with no explanation! even Booking tried to contact them and hotel did not respont. IS MY MONEY LOST? changed the rating to 1. .Original review: The hotel charged us ~140 usd over the price quote in Booking reservation. Unexplained.

Walking distance to the falls.

Hotel is dark and looks outdated.

Location! Friendly.

Door in room stuck. Temperature hard to regulate in room.

Proximity to the state park.

The roof top was closed the first night we were there due to a private function.

The woman at the desk when we checked in was nice and let me park my motorcycle in front of the hotel, the room was big enough for us and the shower was nice

The location was close to the border but that's about the only good thing about it, nothing to eat close an the bar /restaurant had some shady people in there drinking, the bartender walked outside with customers at the bar and had some kinda drama going on