the rooms are beautiful and the bed was devine. great linens. in the heart of the Zona Colonial. gracias Bernice & Jeff!

Nothing really, but maybe some music? I wish we could have stayed one more night.

great location, beautiful house and settings

lack of intimacy

The breakfast was excellent, in variety, presentation. but specially taste!!

I liked everything about this hotel.

Breakfast good.

To much noise coming from the kitchen at all time.

Breakfast great, staff delightful

No hot water 8pm - 10pm, TV did not work properly. Staff can speak some English but don’t understand English.

location great, quiet, except the breakfast tables were right outside our room - but still it was quiet. excellent sound proofing

They really need to fix the process of parking and arrival by communicating in advance what to expect. we had a rental car but when we arrived we couldn’t get in. We couldn’t find the door! There was nowhere to park and as Americans we are not used to the crazy chaotic driving so we had to just circle around and around the busy little streets. Finally I left the car and was able to locate an entrance (there are several but due to the location they stay locked-you need a guest key to enter) It took a few minutes before someone appeared. Yet when they did they were pleasant and knew who I was. They informed us that their person would park the car and we just needed to leave it on the side of the road while they located him. Well, the random side of this little teeny road meant there was barely a foot between the car and all the other cars driving by and it seemed crazy to do! In the US- no way. But tourists are prized entities down there and police will not do anything to upset a tourist. Police are everywhere to make tourists feel safe and happy. so they wouldn’t get upset at you for leaving a car on a corner- it all worked out!

Location was good, right in the colonial zone

I was very surprised that the room was very noisy during the night and there was a constant noise in the background. I'm a light sleeper and I really struggled to fall asleep. When I made the booking the pictures online suggested there was a swimming pool but it was not the case in the one I stayed. Lastly, I have been charged twice and it has been 10 days since they took the money. After several communications I still haven't been able to get a refund. £300 is not cheap, especially if they charge twice!

Per perfect location in the old colonial section of town. Lovely, tiled, hot tub and comfortable chairs in a lovely courtyard.

They informed us on arrival that they could not provide a room, alleging maintenance problems . They forced us to accept a room in another hotel not comprable in quality . The next day an employee told us the truth that it was not because of maintenance but because they gave our room to a wedding party group .

they breached their contract and lied to us

Awesome place. Butler Yikal was amazing.

Made us switch room to similar king bed. Made no sense

Beautiful architecture and design. Delicious breakfast by the pool. Relaxing ambiance.

I wasn't allowed to bring food into the room.

No hot water

An oasis in an otherwise eclectic and hectic city. Beautiful design. Unique character. Great recommendations and support from staff for restaurant selection and reservations, which made our stay even more special and enjoyable. Great breakfast and delightful way of having it served next to the pool in the private indoor garden.

Wi-fi could work better.

Tried to reach the accommodation a few days in advance. Tried to reach by phone, e-mail and by the booking chat. Unfortunately, I did not get an answer. Even Booking could not get a hold of them.

the design, the breakfast, the location

all was nice

A very nice, elegant and comfortable room. The staff were very nice and helpful. The location is excellent for the colonial zone.

I had to have my dinner in part of the hotel on the other side of the street because there was no space inside the area where I was staying. I had my dinner in what was a big kitchen, so staff were going in and out. The staff tried their best, but the arrangement was not acceptable for a hotel that is regarded as “high end boutique “ . I was also surprised they had no mosquito spray available.

Great location in the city.

Photos show a pool, but our location had no pool. The listing is pretty misleading. This isn't a hotel but more like multiple properties at different locations in Santo Domingo. It wasn't very pleasant to realize that upon arrival. The houses themselves have a lot of charm, but the rooms have no windows.