Great location, professional staff members and clean room, nice pool area, wish i could stay at pool longer but there were time limit per day

Nothing

Very nice modern building in an excellent location to access downtown Seoul. Staff were very friendly and helpful.

The residence suite was a good size.

More to housekeeping service, cleaners should pay more attention to dust and cleaning tables.

Location is good - 3 minute walk from Dongdaemun Design Plaza Metro Exit 12. Rooms are clean, comfortable and have a modern design. Hotel has good facilities, if you have the time to use them.

Room is a little cramped (for 2 people and 2 luggages) and could have been more spacious.

The staff is awesome The location is nice The toilet is Hi-Tech

The three beds room is very small for this number of beds The view of this particular room

good location,

we dind't have enough napkin paper and the sink is very dirty and nobody to clear up.

nespresso machine (small original pods) small kitchen deep bathtub comfortable bed very nice & helpful staff little coffee shop weekend buffet 20th floor bar gym

swimming pool full of children seemingly at all times the room seemed designed for very tall people, the kitchen cupboards were so high I couldn’t reach. the stools for the island were far too low.

Very friendly and helpful staff. Good location near the metro station, you can walk to kwang jang market. Well equipped gym. Nice outdoor and indoor swimming pool. The bed was very comfortable, and the room is spacious. For dinner you have a really nice buffet at the restaurant, and if you want to grab something simple for lunch the bar has great options

The outdoor pool has awkward schedules, every 2 hours you have a 10min break to clean and you have to leave the pool area. They do a longer break at lunchtime. So it’s difficult to just relax all morning by the pool. If it’s due to COVID the lunchtime break to clean would be enough.

nice hotel, with some personality.

it was too expensive for what it offers. location was not very good, there is not much to see and do in the area. also it is basically a family hotel and the pool was packed by families and their kids. basically not possible to use it. I would not go back

My room is too small for me. I go to Seul several times in a year. I stayed this hotel for the first time. Hotel nice and clean. I’ll stay again here if they reserve a bigger room for me

Location! Attentive front desk staff.

Busy hotel

The property is located centrally and conveniently near shopping, restaurants and the arts & cultural precinct - Dongdaemun Design Plaza is a few minutes walk.

N/A

good breakfast

Location: Was close to DDP (Dongdaemun Design Plaza) and public transportation, plus to Airport shatter stop just a few meters from the hotel. However, the city centre quit fare that you will use public transportation most of the time. Meet & Greet: The staff were very kind, helpful and polite. Room: Very spacious, clean and quiet will all immunities. Restrooms: Were vey clean and high-tech. Breakfast: it was very nice with a decent variety and fresh food selection. Environment: Very Formal. Staff: were very kind, helpful and polite but with some language issues!

- The language barrier and halal food options.

The gym and breakfast were the only highlights.

Rude staff, limited to no access to facilities, incorrect view, poor of building especially elevators.

The hotel has an excellent location within a walking distance to vibrant shopping area in Dongdaemun. The staff are friendly and wonderful. The rooms are will designed and clean. They provide an amazing breakfast buffet with a varieties of food selection.

Some time the waiting time for elevator can take a long time.

the staff ,service and clean

Friendly staff Cot was beautifully set up Breakfast was outstanding

I couldn't use the washing machine as there were no instructions in English

location, value for money. room is spacious and comfortable.

great location - walking distance to main palaces and Seoul Tower. very clean, great tech, good value for money

Breakfast expensive, swimming pool arrangements too messy and staff unhelpful in this area