Kimpton Aluna Resort Tulum, an IHG Hotel

Kimpton Aluna Resort Tulum, an IHG Hotel Hotel in Tulum

About this hotel

Located in Tulum, this charming hotel for $212 per night is a fantastic choice for your next trip. Located 3.1 km from Tulum Archeological Site, Kimpton - Aluna Tulum provides rooms with air conditioning in Tulum.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Tulum

Nearby attractions

Kimpton Aluna Resort Tulum, an IHG Hotel

4.1

Excellent(191 Reviews)

Hotel in Tulum

5-Star Hotel

Reasons to book

Great for pets

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Tulum

Nearby attractions

Reviews

4.1/5.0

Excellent(191 Reviews)

100% verified reviews

8.0

Aug 2023

Very enjoyable start and end to our honeymoon

Good location and kind staff. Excellent swimming pools, price per night rate and not too busy

Fan wasn’t working. No street lights on street (because the place is still under development)

3.0

May 2023

friendly Staff but does not worth the price.

Dark and humid room (bed sheets were humid!) and high cost while this is not by the sea.

8.0

May 2023

we really enjoyed our stay at The Kimpton Aluna - it was well located between the town and the beach and beautifully kep

Fantastic hotel, beautifully kept and maintained. lovely pool areas with friendly & attentive staff

Could have lived without having to burn away my negative thoughts on arrival, especially after a 10hr flight!

10.0

Apr 2023

Perfect hotel in Tulum.

beautiful vibe, very clean, felt very safe. staff great!

I loved the property. it isn’t a beach location so there’s not much you can do about that. it would have been no issue if taxis in Tulum weren’t so expensive. the hotel does have bikes too but I was travelling with a child.

9.0

Mar 2023

Best place to relax and get away from the hustle and bustle of Tulum.

Everything within expectations. Very good breakfast made at the moment. Friendly and helpful staff.

Many days the music in the pool area was too loud, taking away the possibility of rest and listening to the beautiful birds in the garden.

9.0

Mar 2023

Absolutely wonderful!

The hotel was absolutely beautiful. Gorgeous modern design, two tranquil pool areas and DELICIOUS food. Every meal, snack and drink we had was excellent. We were traveling with my 3 year old son and they made special snacks for him at almost every meal and went above and beyond to ensure we had what we needed. I also can't say enough nice things about the staff. From the moment we arrived they were warm, welcoming and responsive and truly made us feel at home. They helped arrange a special bike with a toddler seat, booked reservations at family-friendly beach clubs and gave some great recommendations. I've never been to a hotel where every single person who we interacted with was just lovely.

The ONLY negative is the location. It's quite a ways from the nice beach clubs/restaurants. Luckily they provide free bikes and we ended up enjoying the ride (~20 min), but there's not much in walking distance.

7.0

Mar 2023

Good

Location is good. Have bikes available. Breakfast is fair quality. Pools are nice.

Staff is slow (someone left food tray by the poiol, so it sat there for an hour and noone checked or taken it away) and does not do any extra mile (Had to leave early and asked is restaurant could pack a sandwitch as we will not be able to eat our include

8.0

Feb 2023

Very good

I didn’t like that when we checked in I asked for our card to be charged at check out. The receptionist charged my card anyway. When we were trying to check out they were trying to charge our card a second time. The girl kept saying the charge was cancelled and I had to call my bank to confirm that my card was indeed charged. Then come to find out the amount my card was charge was more than the cost of our stay. I was told we’re going to be refunded but we still have not received our refund. I had to email them a second time and this time they “promise” my card would be refunded. Still waiting in that…….

9.0

Feb 2023

Superb

great hospitality, stylish design, helpful staff

the only downside of the hotel was the humidity smell in the room. They said it’s a common problem in Tulum area. The hotel staff tried to help with a humidity machine which was put in the room for a while when we were out to reduce the smell.

8.0

Feb 2023

We really enjoyed our stay at the very unique and beautiful Kimpton Aluna

The hotel melts into the jungle and makes you feel like you are in a jungle with the trees and vegetation everywhere. It is incredibly beautiful and extremely comfortable. The staff could not be more helpful and attentive.

There is very little to be critical of this hotel, except maybe the breakfast, which was good, but not exceptional. The choice was limited and the quality did not match the standard of the many places nearby which served exceptional breakfast at reasonable prices.

8.0

Jan 2023

Very good

beautiful setting and free use of bikes

it had no atmosphere or ambience specially during new year’s eve when you expect it

10.0

Dec 2022

Great Hotel - Amazing Staff

Great hotel with amazing staff. The room was spacious & always clean. Both pools are great for chilling, while the restaurants were simply special. Shout out to the AMAZING restaurant manager in the morning (Rolando I think) & Martin who were both simply the best.

There was a light smell in the room due to the high humidity.

4.0

Oct 2022

A lovely hotel in a nice location but didn’t warrant the premium price.

The location is a nice spot, midway between downtown and the beach. Bikes available to get around. Nice modern decor.

The room smelt damp. There wasn’t a kettle or iron in the room, despite our multiple requests for both they weren’t able to provide for us. The phone didn’t work in the room. a party from the restaurant moved to the pool late one night and continued to party until 1am, the noise was incredible for our ground floor room and didn’t mix well with our jet lag.

7.0

Aug 2022

nice property, meh location and no vibe

the property itself is very nice. two nice pools, comfortable room

there was no vibe at all. the day we arrived we went to have lunch while waiting to check in. the restaurant and pool were dead. no one there, no music playing, pool bar closed down, no one out at the pool to order from. it did not feel like we were on a fun vacation

10.0

Jul 2022

the stay was more than what we expected, would not hesitate to book this hotel on next stay in Tulum.

staff is wonderful! great service they were making sure we had what we needed any reservation to any place we wanted to go to they took care of. the hotel is always kept clean.

the only thing if anything would be the location if you have to take a taxi daily. lucky for us we had a rental so not so much of an issue for us.

10.0

Jun 2022

brilliant, nice helpful staff and very comfortable

very nice hotel and friendly staff

6.0

Jun 2022

Pleasant

Greenery. Swimming pool layout

WNot value for money. Food option was very limited. Breakfast itens were just a few.

7.0

Jun 2022

in general we like the place... but its overpriced...

- staff - room - general structure and build quality of the hotel (rooms where protected from the heat)

- location - price

3.0

May 2022

Very dissapointed. Service was terrible even though staff did they're best

Staff and room were good. Nice setting

Not ocean front as advertised and beach club sort of attached to hotel was awful except for food which was great. Food at hotel was ok but very limited. Could not get rooftop restaurant to turn down techno music even though most nights we were the only clients. Also being limited on breakfast menu was pretty insulting after paying for meal up front. We ended up leaving early and going some where else and should have left immediatly upon arrival. IHG also did not allow my points to be used there. The whole experience was my worst stay in 20 years at least. I chose the Kimpton over all others because of my very good past experiences . I would like someone to contact me with some kind of solution to this stay.

7.0

Apr 2022

Good

The staff members were very nice, big and clean room

Very simple hotel for the price, breakfast and room service was very bad, not a lot of options

9.0

Apr 2022

beautiful and relaxing hotel

Beautiful room and bathroom Lovely pool areas, lots of towels and smart sun beds Very clean and well maintained throughout Really well designed hotel - a very relaxing space to be Delicious meal in roof top restaurant - go and eat there Very timely car valet Nice cocktails

Shower water pressure Yes able to walk to main town area but need to get a taxi back

9.0

Mar 2022

Amazing hotel

Great service, they changed our room because the neighbour upstairs had a baby and it was noisy, the rooms are nice clean and calm, loads of space. Different pools and areas in the hotel + the restaurant service is amazing, you really feel special. Special thanks to Mario from the restaurant, really nice person.

9.0

Mar 2022

Superb

New and modern hotel in the jungle. Rooms well appointed and the facilities and staff are excellent. Can’t fault anything with our stay!

The location isn’t quite in the town nor is it near the beach meaning that you’ll probably be taking regular trips in either direction fairly often. The other thing is that when we stayed (March) the hotel seemed extremely quiet and while there is a swim up bar in the downstairs pool, it appeared to always be closed. Similar story to the rooftop bar and pool which doesn’t open until the evening. Neither of these things are problems (in fact for some people these may actually be positives) but things maybe worth being aware of.

9.0

Mar 2022

Amazing experience

A beautifully designed hotel, with super friendly and attentive staff. Amazing room that had everything we needed (bed super comfortable) and extremely clean. The two pools (one being a rooftop pool) were great and the rooftop restaurant food was lovely. Free bike rental was super useful. Breakfast was really nice and complementary drinks between 5-6PM was also a nice touch. Also, a really useful gym with a good selection of free weights. Also free yoga some days on the rooftop. Would definitely recommend! Also, a great checking-in experience, which was a nice touch.

Nothing!

FAQs

How much does this hotel cost compared to others in Tulum?

The average price for a rental in Tulum is $211 per night. This rental is $1 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Kimpton Aluna Resort Tulum, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Kimpton Aluna Resort Tulum, an IHG Hotel. Enjoy the water!

Is Kimpton Aluna Resort Tulum, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Kimpton Aluna Resort Tulum, an IHG Hotel?

We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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5.0

Outstanding(2 Reviews)

Kimpton Aluna Resort Tulum, an IHG Hotel

About this hotel

Amenities

Map of Tulum

Nearby attractions

Kimpton Aluna Resort Tulum, an IHG Hotel

Hotel in Tulum

Reasons to book

About this hotel

Amenities

Map of Tulum

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Tulum?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Kimpton Aluna Resort Tulum, an IHG Hotel pet friendly?

What amenities are available at Kimpton Aluna Resort Tulum, an IHG Hotel?

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