I had a super late check-in due to Raya holiday traffic. They hold the room for me until 3.30am and allowed me to have late check-out at 2pm. Generous staffs, spacious carpark, RM 10 per entry for parking, a very convenient hotel with a shelter linked bridge to access to Nu sentral (the mall) and Kl sentral to take train.

n/a

Near to KL Sentral.

Eletrcity surge in the morning. 9-10AM. The room is not so sound prove easily.

Its location & convenience & the ease of staying at the hotel. I requested a small amount of milk & butter & these were delivered promptly. It is a well run professional hotel without fuss.

I have no dislikes.

Very close KL Central Train and Bus station and accessible via the shopping mall next door without having to leave the building

The temperature changes while you are using the shower, as it gets too hot. It would be better to have a hand shower where the shower nozzle is fixed at the top and cannot be adjusted. The shower in the toilet is difficult to use, so a gun-type shower that allows you to control the water with one hand is better.

The location is a 10 ! Easy stroll to connect to the KLIA express train. The Sentral mall has everything you might need with lots of eateries & coffee options. It’s our 3rd time staying at the ALoft

We had issues signing bills to our room. This was promptly & swiftly handled by the Front Office manager & F & B managers much to our relief.

Location great, did not eat at hotel as too many good stalls and restaurants outside

Price could be lower

Top Lage. Von dort aus kann man alle Ausflugsziele sehr gut erreichen. Wir hatten einen sehr späten Rückflug und durften, nachdem wir ausgecheckt hatten, unser Gepäck noch im Hotel lassen und abends auch den Gym-Bereich zum Duschen und Umziehen nutzen bevor es zum Flughafen ging. Vielen Dank!

Rooms are great size. Great location with short walking distance to the airport Express train

First lifts are so slow, you could wait for a while during peak hours. Secondly insulation is very bad. My room was opposite the staff lift. I can hear staff talking. Noises from next door. As well as the airport Express train. In the morning fire alarm was on. I have to call the lobby to find out. The answer was an exercise. How come I didn't get a notice when I checked in? And no calls or apologies from the staffs? As a member of Marriott, the place is worst Marriott group hotel I ever stayed. It's far away from the standard