Front desk staff speak good english and are very corteous. Fast check in/out. Very spacious rooms. Few minutes walk from Hakodate station and very near tram station. Convenience store and restaurarant nearby. Breakfast is delicious. My brother forgot his ring at his room and front desk Nakashima immediately sent me an email. Since we are already going back to Sapporo, they sent it to our hotel. Since it was an affiliate hotel (APA Susukino Ekimae) they did not charge courrier cost. Thank you housekeeping and front desk staff.

Nothing.

前回同様ですが、部屋が、快適でした。 この価格帯では、全国でもトップだと思います。

トイレの水流れが弱かった それぐらいです。

朝食が最高ですね　美味しかったです。

トイレが狭すぎる 洗面器が小さく使いずらい

市内見学に交通機関等にべんりでした。

Convenient

Nil

Convenience location to move around

Room space is quite tight

Location, breakfast , beds were very good.

The carpet in bedroom, bathroom too small.

All amenities provided. Room had a view of the sea in the distance.

Check out time 10 am is a bit early. Noon would have been better.

寝具がよかった。

お風呂が狭いです。

シングルで予約していたがセミダブルの部屋で広く使えた。

駅、朝市、大通りに近く交通が便利だった

駐車場をもう少し広くしてほしい

the location was very central to restaurants and only a short walk from to train staion.

At this price point I cant think of anything to not like. A typical clean and efficient Japanese hote for this price

部屋が綺麗です。

特に無し

Good location and friendly staffs.

location, especially to morning market

strategic location, clean and spacious hotel

Has the most comfortable beds if experienced in an APA hotel, and slightly larger than APA rooms in larger cities.

There was confusion when booking. The front desk staff were quite rude because of this.

Location and the room. it’s clean and spacious.

I think for amenities better to have it at the reception and customer take it when they need it instead send everyday when room cleaning is not needed. The same with pajamas I don’t think we need to change every night. So from sustainability I think this something they can improve.

good location and clean

nothing