Location is perfect, easy access to everything, staff is so friendly and so kind, room is large and everything is clean. I love that place, would recommend to anyone

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Big complements to the nice parking officer, he surprised us with wassing our car in the middel of the night without asking for it.

location

non availability of boarding

Words can't do justice to how amazing, professional, kind and helpful the hotel staff have been. They arranged for me transportation and a local English speaking guides to explore the Angkor Wat complex. Recommended on local restaurants and shows to see. Thank you The room was clean with a comfortable bed and a air conditioning. Swimming pool and a restaurant on premises. The location is great, 5 min across the bridge to Pub street and local markets. Also there are supermarket restaurants and local pubs nearby.

The pillows were a bit hard for my taste. The second thing I didn't like, which has nothing to do with the hotel itself, were the mosquitos and geckos swarming on the balcony at night.

would have liked a lift

the staff went out of their way to make us feel special

staff was great! super friendly, we loved our stay

The staff are amazing and super friendly. Handled every request i had. I also liked the location, super close to the Pub Street. All the necessary toiletries and robes were provided. Great place! Definitely recommend

The staff are very friendly and helpful although their English is not always very good. The hotel is walking distance to markets, restaurants and bars, but in a quieter area. There is free pickup and return to the airport.

Would really have appreciated a lift as we were on the top floor.

Staff - The staff really made this property exceed my expectations. Always warm and friendly. Very attentive to the guest needs. Even the security guard knew my name. Also the private pool was very nice with the waterfall from the wall. Very tranquil.

Was Perfect

the staff were super friendly and went out of their way to help. the room was beautiful and huge! the location was perfect

we liked it all

the location and staff are fantastic

Noisy at night

Didn't eat the breakfast. Location is great

The noise from other guests was nearly unbearable at times. My mom and I needed to leave twice due to noise from neighbor guests.

Stayed here for 4 nights - loved the design of the room, the smart tv, the pool, the breakfast, and definitely the staff. I had read bad reviews about the breakfast but there's a large selection for you to choose from and they make it for you on the spot. The french toast was killer. Temperature was great in the room, shower pressure was good, and the bed was comfortable.

We had a room on the 4th floor with no elevator and deceptively did not realllly have a pool view (a tiny bit if you lean over the edge). Also there was a pub outside that was incredibly loud - it was still going when we left for the sunrise tour to Angkor Wat. The rest of the town was silent. I had earplugs so I don't know if the hotel offers them. I also think there could be more fruit available at breakfast or generally. The hotel didn't seem to have a water station though which would be really nice.

bathroom, and service

too much noise because there was a pub near the hotel, therefore all music could be listened from the bedroom. the room had direct views to the swimming pool, low privacy

clean and good service

The staff should make sure about the room rate when the guest try to extend their stay.

The staff were super friendly and welcoming. They gave us cold towels and tea when we arrived. We were lucky to be upgraded to an amazing room, which had a balcony and was modern and chic. The hotel pool was also lovely and well maintained and great to use. The hotel itself was well located and was close to Pub Street, Old Market and Wat Bo! it was just close enough to make it easy to go wherever but just far enough that it wouldn't be noisy. Added plus of being directly opposite Embassy, a fine dining restaurant, The Brothers Bar which has cheap drinks and also close to Tevys which does good lunch options.

Nothing!

The hotel in itself is absolutely brilliant, the staff couldn't be nicer and helpful. They are quick to help with requests and try their best to accommodate. The second room with a private pool, if you get the far right one, is an utter treat, gorgeous and intimate. The location of the hotel is great, walking distance to the main activities in the city centre. Breakfast is the only food available at the moment but it was delightful and plenty of choice in the menu.

A few things do need to be mentioned: Due to the hotel's central location, it is near popular bars, including a live concert bar that gets *very* loud in the evening until about midnight. While not the hotel's fault, the rooms could be better soundproofed to reduce the noise disturbance or ear plugs could be provided. The hotel organises tours to the temples which is great but there's very little explanation provided as to what is doable and timelines and how to navigate the temples in the archeological park, and the tuktuk driver has very limited English so the communication could be greatly improved. Furthermore, the breakfast provided for the sunrise tour could have been much better - two slices of bread and butter but no knife to spread the butter, 3 small bananas and 2 wildly undercooked shelled eggs that can't be eaten without a spoon.