Best Western Franklin
About this hotel
Situated in Franklin, this charming hotel for $56 per night is a fantastic option for your next vacation. Best Western Franklin is located in Franklin, within 31 km of Bridgestone Arena and 31 km of Ryman Auditorium. With a seasonal outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Franklin, TN
Reviews
4.0/5.0
Good(1,733 Reviews)
100% verified reviews
8.0
Clean, comfortable beds, good location.
I’m not a big fan of outdoor entrance rooms but this worked out fine.
9.0
Breakfast was good but not very warm, a lot of good choices.
6.0
Location and the breakfast
Noisy exhaust fan
Soap dispenser in the shower was empty
8.0
Great price, really convenient to I-65, plenty of water pressure in the shower, room was clean and didn’t smell of smoke or cleaner, which is always a concern with motels. Great breakfast for a budget place - eggs, potatoes, sausage, and biscuits and gravy along with the normal continental breakfast options.
Considering what I paid, everything was fine
7.0
Clean. Great location. Friendly staff.
Curtains could be longer and wider to block outside lights coming in.
10.0
A great central location with plenty of restaurants and shops in the near vicinity. A clean room, a good breakfast and well maintained pool make this hotel great for a short stay.
Nothing.
6.0
The location was in a very nice area of town. It was very easy for us to drive around and find all of the places we needed to see during this visit. Restaurants were close, as well as grocery and convenience stores.
The bed was advertised as a queen but didn't seem any bigger than a full. The bed was also not very comfortable. There was no shampoo in the shower, and only a little bit of the body wash. We rented the room as a couple but only had towels for one; I had to go to the lobby in the evening and request another set of towels and washcloths.
8.0
The location was very convenient to lots of restaurants so that was very nice and the room was clean. The front desk clerk, Ariana, was very personable and kind when she checked us in as well.
The TV had very poor reception and that was quite disappointing; I actually had to watch a lot of TV from my laptop. The shampoo and body wash provided in the shower was difficult to get out and even though the directions say "push hard" on the dispensers it would break open and never dispense anything.
1.0
The room for starters was not clean, and when I brought this to the attention of the housekeeping/reception they first agreed to do the cleaning and later said that the senior housekeeper has been in the establishment for over ten years so she is excused from carrying out her duties. The coffee machine was not working and I called for assistance they said we do not come to guest rooms
The chef at the breakfast was very nice
7.0
I wasn't aware the lobby didn't connect to the rooms. It was a motel, not a hotel. No elevator and I was on 2nd floor in the back. As a woman travelling alone, I was nervous about that.
8.0
Convenience
4.0
Laundry room
850 a week and wouldn’t provide a microwave then threatened to kick me out when I used a propane stove top on the bed of my truck
10.0
Nice clean area. Had what we needed nearby
NA
10.0
It’s a great value for the money.
10.0
Exceeded my expectations. Needed a room last minute and honestly haven't had very good experiences with the economy chains. This Best Western was a pleasant surprise. Very clean, super sweet and professional staff. Surrounded by every amenity you could need. Would definitely stay here again!
8.0
That the refrigerator didn't work and when we told them they did nothing about it.
10.0
great location, had all facilities we needed , fridge , microwave , laundry
nothing
10.0
near most food places and store also had a playground and a swimming pool
no complaints
7.0
Nice breakfast
Someone playing loud music at 1am, lots of noise
1.0
No hot water in shower at 7 in the morning
Soap container on shower wall was empty
5.0
Large roach in the shower and another climbing on the telephone cord. Fuzzy tv reception or just a bad tv, not sure which. Member of the staff opened the door and started to walk into my room while I was getting ready in the morning.
6.0
The person at the desk in the lobby was fun to talk to.
No microwave in the room
5.0
refurbishment, new room.
no laundry facilities,
road noise
6.0
beds were comfy
found a few bugs in the room. outlets didn’t work properly. we also had a man that kept walking by our door. when I walked out he ran off. twice. playground is in very bad condition.
9.0
Room was clean. We had a handicapped accessible room and was happy with the set-up. Quiet area!
There was not a ramp or cut away to make for easy access to the motel room, even though we were in a handicap access room.
9.0
Nice, clean room for the price! Beds were comfortable, rooms did not smell stale. We would stay here again. Nice location, also.
7.0
Location
I was trying to recover from reconstructive spinal surgeries after spending a year in hospital, nursing home and assisted living. I've an appointment with my surgeon on 04/03/23 to hopefully be released to go home, a two-story house and I'm not cleared on stairs yet. A FRONT DESK EMPLOYEE, PAULA, HAS HARRASSED ME MY ENTIRE STAY, WANTING ME TO CHANGE ROOMS FOR NO APPARENT REASON. DEMANDING THAT I SPEAK ONLY TO HER AND SHE HAS RAISED MY ROOM RATES TWICE DURING MY STAY. I'VE ASKED TO SPEAK WITH THE MANAGER OR THE OWNER AND SHE TELLS ME THAT SHE IS THE MANAGER AND THE OWNER. ALL OTHER EMPLOYEES TREAT ME WITH RESPECT AND KINDNESS JUST AS I DO WITH ALL, EVEN PAULA. **I WANT SOMEONE TO CONTACT ME ABOUT THIS MATTER!!! 615-714-2016.
THANK YOU 😊
10.0
clean rooms a good size
broken fire alarm and broken soap dispensers
1.0
Poor and and dirty place with cockroaches in the room.
FAQs
How much does this hotel cost compared to others in Franklin?
The average price for a rental in Franklin is $169 per night. This rental is $113 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Franklin. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Franklin. Enjoy the water!
Is Best Western Franklin pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Franklin?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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