Everything there is always amazing ..We tried Best Western Chicago River North July 2023 ..and Came back in April 2024 making sure we stayed here again ..best of the best

There was no dislikes at all

L’emplacement et le confort

the location is amazing

the floor of the room need some repairs

Location and my kids loved the indoor pool. Polite staff.

The elevator was extremely small. Not the hotel’s fault but the outside noise. Also the king bed was not comfortable.

I enjoyed the area and 3 of the staff members (all gentlemen) were very hospitable and helpful during my stay.

The young lady working at the front desk was very fickle. She seemed helpful at first but after asking for an hour check-out accommodation after being overcharged, she wasn’t very helpful. She also seemed dismissive when asked where my luggage could be held after check-out.

Double charged

Location. Bathroom size. Staff was great, especially Roberto & Jordan.

The property was nice

Well we weren’t able to get a swim in. The hours of the pool and roof top area should be changed. Because the family with the children stayed the whole time.Consider no children after 9.  Adults only nine till 12 that’s the point of coming. There is the relax at the pool and on the roof and that didn’t happen for me and my husband.