The staff was very friendly and helpful, I used the gym a lot and the high-powered steam cabin was a treat for a traveler with a jet lag.

The hotel was built in the seventies. Where the general spaces downstairs are nice, the rooms have been left behind. While I was there (four nights), there were multiple power cuts (around 15 I would guess). Both in my room (due to the card-reader malfunctioning) and in the hotel at large, making remote working and calls a real challenge. The rooms are very sparse, looking around you would guess you'd be in a 3-star.

The best part of the hotel was the service: consistently competent; friendly and most importantly warm. It gave the feeling of being part of a family. Of particular note, the service staff at the restaurant was outstanding--warm; pro-active and very attentive. The food in the restaurant was very good--like mom made. And the evening ambiance for a glass of wine was terrific I had a great time there. I will recommend it to all my friend and definitely return when I am next in Pune. Milind RAO

The rooms are a bit old and shabby.

Service excellent, comfortable stay, tasty food

Mateen and his HOSPITALITY

Nothing

Very homely.

Good breakfast. Saw millets based items for the first time at a breakfast buffet.

Fittings are old - for example sink tap (Room 124) needed some force to switch on. Air conditioning in the Lobby Bar was very weak.

Very good service and excellent food

Rooms are run down and look very aged

Breakfast was really good. Location perfect. My pet beagle was provided with a small bed and toy. Excellent buffet Dinner too excellent variety!.

They allowed guests to swim in the pool fully clothed. They should maintain that only swim weather should be allowed to use the pool. Hygiene should be utmost priority and not ignoring for sake of business.