Butuan Grand Palace Hotel
Butuan Grand Palace Hotel
About this hotel
Located in Caraga, this attractive hotel for $33 per night is a great choice for your next break. Butuan Grand Palace Hotel is a 5-star property situated in Butuan. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Garden
Family friendly
Map of Caraga
Reviews
3.9/5.0
Good(512 Reviews)
100% verified reviews
3.0
The staff and security are very friendly and professional
- The room has cockroaches and ants. Also, it smells bad.
9.0
Staff was quick to handle any personal problem that arose. I broke a personal item and the staff sent me to a repair shop that got me takin care of quickly.
nothing
5.0
Big rooms
Restaurant gave me food poisoning
7.0
Staff are fantastic, reception, security and housekeeping, all very helpful and friendly. Breakfast was very decent.
The room had some insects inside. I think this is an issue that needs addressing urgently. Spoke to 2 other guests who complained about the same thing. AirCon is good but it’s rather dated and noisy.
8.0
Everything
7.0
Très beau espace pour la chambre, très bonne propreté
Piscine en entretien
Personnel pour le petit déjeuner un peu froid
7.0
Big room and very nice staff
There were a lot of cockroaches in my room
5.0
Close to mall - staff are very nice
Stained bedding (but they were nice enough to send someone to replace it) - limited tv stations and bad reception on television - breakfast is the worst, don’t even bother eating even if it’s free (ice cold scrambled eggs, not many options, very unappetizing)
4.0
Location is close to mall - staff are friendly
I wish the owners would read hotel reviews so they can fix issues with there hotel! Room 201 - Cockroach crawling across bed - air conditioning loud and not very cold - dog barking outside window most of night - NO hot water in shower - limited stations on television - breakfast is disgusting (cold food, not many choices, limited drink options)
7.0
Staff/employees very accommodating and helpful specially the guards and the bell man.Breakfast was really good. Front desk people was nice.
The only thing I didn’t like was roaches in our room. Housekeepers should pay close attention to the couch when cleaning because when my husband sat down on the couch small roaches came out from inside.
6.0
Comfy bed!!
The food was poor in choice.
The glass in the reception room was dirty.
Coffee realy bad.
Overall I will say that this Hotel is a 3* at most.
Shower head leaking on sides and no pressure at all.
Not worth the money I paid.
8.0
always like best is staff always helpful
rooms are big and clean
I wish their breakfast buffet could have more variety, it really is very bland and basic… but some better than none. it beats going out, but still wish better
10.0
Staff were super accommodating and went out of their way to get my gf checked in early. my flight was canceled and she arrived in the morning tired & dirty from a bus and was upset that I wasn’t gonna be there till the evening. So the staff managed to get a room cleaned and checked her in early so she could shower & relax. that was super nice and helped us a lot!
5.0
The cleanliness.
The breakfast food.
7.0
big and spacious
morning breakfast is had next to lobby. the A/C does not come on until near 9am… at 6-7 it’s really muggy and warm like a gym. I made that reference to the front desk and all laughed, but no one turned the ac on….
the breakfast is really same same same as rice is a guarantee together with scrambled eggs, then the side meats are any guess but are of Filipino fare. some unknown to foreigners…
staying too many days will get noticed.
3.0
location
room had ants, even in the clean towels they brought, they had many ants!
there was no hot water in the shower.
room i booked had a desktop, nevertheless when i arrived there wasnt and it took +5h to get it.
10.0
The Buffet breakfast and the pool
Non
9.0
everything is clean and massive room
i do love it
5.0
The room is big and comfortable
There are cockroaches in the bathroom last night, and the hallway rooms are smelly, no air fresheners, the Aircon is slow.
8.0
the room is huge
no windows that can be open. breakfast is just ok.
8.0
Buffet
Pool is never clean and water always cloudy and dirty
9.0
Bed and shower!
No smoking area!
6.0
the staff we efficient and the rooms were a good size
the breakfast wasn't great
FAQs
How much does this hotel cost compared to others in Caraga?
The average price for a rental in Caraga is $39 per night. This rental is $6 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Butuan Grand Palace Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Butuan Grand Palace Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Butuan Grand Palace Hotel?
We found 11 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and laundry.
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