It’s a nice place, good vibe.

Not enough staff at time of check in, it was so busy, there were only 2 staff at check in and one of them seemed to be in training which I think was the reason I ended up being over charged and with additional charges on a second credit card, then when I called and left a voicemail about this issue for Kyle B., the accountant, he never returned my call.

It was a very clean hotel, large room and polite staff. An excellent location for CBD Dallas.

N/A

Front desk accommodated my request to be moved rooms. Nicely decorated, masculine rooms with character. Restaurant bar made great Manhattans.

Elevators were noisy. Sound travels through floors.

Everything

I love everything

it was Beautiful on the inside, very spacious, clean open and comfortable.

it was a lot of road construction in front of the property which made the traffic very congested.

Great rooms, fresh interior, clean, great location

No food options for work travelers. I arrived Friday evening and Saturday Morning 7 am I’ve already had a set up. chocolate bars and 2 days sandwiches on white bun, that is not what traveler needs. I didn’t had time for restaurant, which is closed until 10 am on Weekends. Such hotel supposed to serve Breakfast- eggs, veggies, fruits. It was very frustrating.

I was comped breakfast said it was included but wasn’t

Carpet in room old

location was everything. staff was very nice and helpful.

We got very lucky in the fact that this property was next door the the event my wife and I were going to. Elevators were fast. It was quiet. Bed was ok. Valet service was excellent.

Nowhere in the booking did it say that they were going to put a $100 hold on my card for incidentals. I have had to put down a card before but they never actually charged me. Also the barn door bathroom door will always suck. It had a big enough gap in it that you can sit in the chair across from it and watch people use the restroom. *UPDATE* After some time and looking at my banking acct, I was charged for overnight parking and I was never told. They also charged me an extra $6 cause apparently there was a tax discrepancy. ZERO of this was told to me when I checked in or out. There were no signs that I saw that said that overnight parking was $46. I live in a different state and was only down for the night to see a show, so I am unaware for the parking in Dallas and if I would have known I would have found somewhere to park. Because of these deceptive practices, I will never stay at this property again.

The restaurant on site was great! Ashley served us and she was amazing! The hotel is clean and the staff were all helpful and friendly. The hotel is centrally located in downtown so it’s easy to get to everything. There are even a few delicious cafes/coffee shops that are walkable from the hotel. It can get a little noisy outside at night but that’s to be expected in the city. The hotel itself was very peaceful, clean, and beautifully appointed. We would definitely stay here again!

I wish there had been a microwave in the room.

Proximity to central downtown Dallas area. Lovely restaurant. Comfortable spacious accommodation.Helpful staff.A huge thanks to the helpful staff member ..door person...who used her uber account (which we reimbursed her ) to get us to the airport after 3 failed attempts to have a taxi arrive.

Only one chair to sit in, in a large room designed for 2 people. Would've been good to sit and talk or both watch television.

art, restaurant, comfort

it took forever for a hair dryer to be delivered to the room when we should have had one in our bathroom

location

water pressure,valet took too long

location

the staff

We loved the old, historic building in the heart of downtown. The building has wonderful character.

When reserving, I requested a high floor - they totally ignored my request and parked us on a very low floor. I don't think they even look at special request. Cambria ran a much better ship.

The hotel itself is BEAUTIFUL. ALL of the staff was amazing and very Very helpful. The location was convenient to attractions downtown and plenty of resturant choices. The hotel resturant was also very nice and the food was amazing. The price for our stay was great as well. Rooms were very clean!

When we checked in, I was given a room with double beds near the elevator. My room was supposed to be a King. Staff was able to fix quickly but the room shared a wall with the elevator...of which you could hear bumping and screeching in the restroom all night; as well as people on it when it stopped on our floor. The record player in our room only worked for the bluetooth so we missed listening to the records in the room. I was also accidently billed for items I did not get. Again staff was amazing and got it all ironed out so over all the stay was great and I would come again...even with staying in the same room.