The staff were very friendly and accommodating. They let us into our room early as well which was so appreciated.

It was further than LAX than expected - Booking.com ad seemed a lot closer and no shuttle service. However, once we were there it was fabulous. Perfect for families.

Location only

Almost everything, it’s the worst hotel by Marriot I’ve ever stayed

Personal

Un ruido terrible en el techo que hacía imposible dormir (como un motor o algo parecido?

Convenience of having the first floor room upon request and check-in/check-out was fast and easy

1. Pool was cold 2. No Housekeeping throughout our 4 nights there 3. Not enough attention to detail

modern clean hotel, comfortable beds and spacious rooms. nice gym & pool area, plenty of parking spaces outside. close to the airport and in a fairly ok area

room didn’t get cleaned for 4 days, not even a towel change. i had to repeatedly ask for it, the front desk staff did not seem to care at all. i had to go get towels on my own at 1am after returning from a long trip and coming back to an unserviced room. when they finally came the next day, they just made the beds and took the towels from the floor and folded them back on the counter. there was no shower gel which i asked for at the front desk as well and of course they never refilled it. overall i would have given the hotel a full score but this really ruined an otherwise nice experience

The fragrance was amazing through out the whole hotel

The shower how it didn’t have a door to it

Big rooms, clean

They doesn’t have wireless payment

Close to stores/restaurants.

When we first arrived our room smelled like smoke and the sheets had hairs on them

Location is great. Employees are friendly. Pool great.

The gym is spacious but too hot. AC should be lowered.

the hallway carpet looked duty

Sleeping factory….. no charm, bad breakfast.

Top notch service staff was nice and friendly place was clean and very spacious will definitely be back

Perfect location

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I was so happy to get free breakfast! It was delicious. The pool was also really nice and the rooms were very clean!

Maybe not having to pay for parking. Our fridge in our room was also not working

Nice pool. Spacious rooms.

Breakfast not included.

Everything was great, except AC was noisy.

Noisy ac

The hotel over booked and my reservation was canceled so at 11pm I’m stuck looking for another room because each agent at booking.com did not help me in the three times I called. I will never book with them again

The location, the staff, the breakfast.. the beds!

Having to pay for parking and then there was no parking to be found.

Not applicable

Not applicable

staff were helpful, clean hotel, 24/7 gym

homeles people outside, did not get my safety deposit refuned after 2 weeks, needed to check out early and did not get refund

everything

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