Courtyard Des Moines West/Clive
About this hotel
Nestled in Clive, this lovely hotel for $71 per night is a fantastic choice for your next trip. Within 2 miles from Des Moines Country Club and Valley West Mall, Courtyard Des Moines has onsite fitness facilities. It offers spacious rooms with cable TV.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Map of Clive, IA
Reviews
3.8/5.0
Good(71 Reviews)
100% verified reviews
5.0
Good but expensive.
The grab bar in the tub was unattached at the bottom. It came away from the wall. I did report it to the staff.
5.0
Location was what I needed and price was ok
Felt like a little more attention to cleaning and maintenance. Sink very slow to empty and body wash completely empty
10.0
Good location and the gal at the front desk was very nice.
The layout is a little confusing
1.0
The worst front desc stuff ever I’ve ever met.
3.0
I had great front desk people with Tiera Parker and Kaitlyn. They were excellent to communicate with. Laurie was good also.
I tried each day to get service for the room. There is a huge disconnect between the front desk and housekeeping. I also requested to speak to the Assistant manager on 2 occasions. The message I received was you can contact him at 11 when he comes in. He didn't respond to my request the whole week I was there. Finally had to go to General Manager at the end of the week. He rates (Matt) a zero in my eyes. The front desk has no support when trying to handle a situation. Shared this with GM.
8.0
cleanliness
4.0
No breakfast offered
The TV was located beside the bed so we had to turn our head while watching in bed so was hard on our necks.
3.0
Clean,
No pool, restaurant on site...NO! The website lied about these things. Staff was unprepared.
7.0
Clean and comfortable beds
Laurie S. Was at the front desk when we checked in. People like her should never be the first person you encounter in a business. Not friendly or welcoming. Didn't want to address the problem we had with no regular coffee in our room. The next morning she saw us at the front desk waiting to speak to someone she looked my daughter straight in the eye more than once and didn't respond to us. When she finally came to the desk we asked to have our trash taken out and our coffee replenished. Her response to that was if we wanted that we should have told her the previous night. Dealing with her as a representative of the business was not a pleasant experience.
4.0
the lounge area and courtyard are nice.
We entered our room and it was so stale and warm. I turned the air on and it took a long time to cool the room, but the air conditioner was also very loud with not only the noise of running but then an additional humming noise. Within 5 minutes, my allergies were triggered and I became congested. The toilet was so loud once flushed. It made a screeching sound for several minutes after. The only reason I did not ask for a different room was because we got in around 11:00pm after driving 15 hours and we just wanted to go to bed.
4.0
Grab & go breakfast was good.
The pool was closed. Decor was unlovely.
7.0
The room was very clean and was conveniently located.
There was no microwave in the room; fridge was extremely small; king bed was too big for a room that size-had to squeeze between bed and sofa to get out one side; tried to open closet mirror doors and they almost fell off the track. I expected more from a Marriott hotel. Very disappointed.
10.0
Staff was very helpful and polite. The room was in a quiet location as I requested. the temperature control was easy to operate. the bed was very comfortable and the room was spacious. TV and internet access was available. Easy access to parking.
the trash can in the bathroom still had trash in it from previous tenant. the refrigerator didn't have a freezer portion so I could keep items I brought cold enough to use the next day. bed spread and shower curtain had stains on them.
5.0
The room location was great for me, safe and quiet. Pool was nice and so was hot tub. Good towels
I did not have any coffee in my room for coffee maker. Inquired at front desk and said shipment has not arrived. I really wanted my AM coffee! They didn't have complimentary option either.
7.0
The breakfast was the worst part of our stay!
Again breakfast.
10.0
The pool was fun, the room was comfortable and clean, the grab and go breakfast was wonderful and convenient. The Staff was exceptional and helped whenever needed. We left some things in our room and the staff was so prompt to figure out a way to get us our things. Wonderful service.
Nothing
8.0
The hot tub was fantastic! The hotel was very clean. The lounge chairs in the lobby were very comfortable.
Bed could have had more pillows and room could have been bigger to have a king size bed. And the hall ways were very cold. Also the breakfast was a bit drab, and my friends did not care for the Starbucks coffee that was offered.
7.0
the lounge
the pool.. cold area around the pool was dirty.
5.0
It was a great stay!
Disappointed there was only one towel in my room 🥴
9.0
Good location as we were traveling further west on our trip. Lots of good restaurant choices nearby for dinner.
Staff very friendly. Coffee available very early and good breakfast to go options.
FAQs
How much does this hotel cost compared to others in Clive?
The average price for a rental in Clive is $139 per night. This rental is $68 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard Des Moines West/Clive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard Des Moines West/Clive. Enjoy the water!
Is Courtyard Des Moines West/Clive pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard Des Moines West/Clive?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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