Everyone was very friendly and they made sure you have everything you need.

Nothing

The staff were phenomenal. Special shout out to Erica who understood the stressful conditions of our stay and was as accommodating as possible. The hotel has a location easy for shopping & eating out. The hotel restaurant is very good as well.

Das Frühstück ist sehr lecker und mehr als ausreichend. Allerdings muss ich sagen, dass es verwirrend war eine Rechnung zu erhalten, obwohl das Frühstück in der gebuchten Kategorie erhalten war. Wurde aber schnell erklärt. Somit alles super. Der Garten ist traumhaft und so ruhig. Kaum vorstellbar, dass auf der anderen Seite eine große mehrspurige Straße ist.

Ich hätte in der Preiskategorie erwartet, dass Slipper in den Zimmern vorhanden sind, egal wie billig verarbeitet. So musste ich auf Socken durch das Zimmer und ins Bad. Sonst gibts nichts negatives zu berichten.

Great settting

Steps down to restaurant

Excellent location, walking distance from the mall and nice restaurants.

The hotel's extra charges made this not such a good deal. The nightly rate seemed great but after all the charges at check in, it really was not a very good deal at all. If money is no object, you may find it to be about average. I travel to Atlanta often and tend to find myself here due to location and familiarity. I have stayed several times so despite my complaints about pricing, I find it to be a clean and comfortable hotel!

so beautiful the grounds and openness

garage made me a little nervous but was safe

Breakfast bar closed. Would have like a room away from the express way, didn’t realize we had to pay to park until we arrived. Enjoyed walking in the garden. Dinner was wonderful.

Free parking for guests.

We stayed at this hotel for our anniversary and we loved it. The room was nice and very clean. We worked with Tyler he was more than helpful. He made sure we had everything we needed. We will be returning.

Breakfast

Coffee

The location was great. The facility is very nice.

There was nothing I didn’t like.

Beds are super comfortable

Front desk staff need better training

amenities were nice

Clean and nice folks.

Pay to park

Food and service of staff. Friendly people!!!

Thought the property would have had a jacuzzi and bigger pool area. Was slightly disappointed in size of pool.

The property is beautiful! I loved the beautiful trail it was very unexpected and beautiful. Was happy with the room.

The housekeeping at this hotel was impeccable. Everyday they would clean and restock our room.

Customer service at the front desk were rude, valet was unprofessional, and concierge was non-existent. The room service was extraordinarily expensive for half par food. Tyler did try to make up for the horrible stay. It did help some, but most likely will not be back.

Everything especially the outside facility. It was amazing at night. The waterfalls, we loved them. We just lived everything about The Crown Plaza!!

The room and the staff

My two dislikes, 1. Having to pay for parking when I'm a guest staying at your hotel. 282.00 per night plus $20.00 for parking is a bit excessive. 2. The guest next door, leaving there children's Dirty/stinky Diapers in the hall in front of my door TWICE.

Restaurants

Parking security

The property was clean and good location.

I did not like the parking situation. We had a truck that did not fit in the parking garage, but there was nothing about a truck not being able to fit when we booked the reservation. It was a very tight spot and there was no guidance on where to park your car, if it didn’t fit in the garage.