We arrived earlier than normal check-in time but the lady at the reception was very kind enough to allow us earlier. The check-in & check-out process was very fast. Overall hotel cleanliness is very good & the lobbies smells awesome. There are many elevators & frequency is good. Location of the hotel is very near to men & women pray area, hardly u need 2 to 3 mins.

Bathrooms are a bit small Price could have been less

Good reception and respectful staff in Taibah Hotel.

The very narrow space to take a shower in the room I took .

That was à very pleasant and confortable stay. Every member of the family enjoyed the stay.

entire staff was very helpful and accommodating

nothing

Room,good space,beds, dining facilities, smooth check in and check out,quick response to any requirement. The ample electric sockets and the charging ports close to beds. The crockery closet.

Washroom. Too small. Water splashes from the bathing area to the main washroom although the bathing area was separated by a glass door. The Location of the floor lamp was obstructing the approach to.one of the beds ,can be easily shifted to the distal corner near the window.

It was very clean and close to the women’s entrance of the masjid.

The lady who checked us in was rude and unwelcoming. The day after check in we went back to ask about the location of a restaurant, thinking it was the one in the hotel, and she spoke to us in a very condescending manner. We made sure after that if we had any questions that she would not be the one we asked.

Location was amazing specially for ladies, Breakfast was outstanding, We got a room upgrade so we really enjoyed our stay there.

Nothing as such

Excellent service as usual. Price a bit pricy

Not enough parking spaces

good proximity to ladies gate at Haram

n/a

location . clean . excellent staff

nothing at the moment

location

neat and clean close to holly mosque

Starting from welcome buffett to room service and the morning breakfast, all excellent. overall stay was wonderful.

The best feature of this hotel is the staff. They are extremely friendly and helpful. They make up for any other deficiency.

Difficulty in controlling AC level. Bathroom fan is too noisy.

5 star

small rooms some

The location was excellent,just a short distance to women's gate.We booked a diplomatic suite which had a great service from staff ( they looked after us very well).

The Hotel is outdated specially when you enter the looby.We stayed on the 12th floor next to a restaurant and every time we walked out the smell is just overwhelming towards the elevators.Finally during check in it took me a while to sort out my wife's visa that I had to send it to them through WhatsApp.

Location, food, room size, cleaness

Nothing